In moving the furniture they sent one of my most reliable lamps smashing to the floor. It broke into multiple pieces. Not only did they not tell me, they left left the smashed lamp and all the pieces all over the floor. Not happy.
To be honest Bryan(Brian)(?) is so heavy he struggled to make it up into the attic. There was stuff on the street following the job and some stuff got forgotten (not much) then I learned we had hit the amount quoted.
Setting up the appointment was easy. Confirmation with a follow up call before arrival allowed time to arrive at the location in my case for the workers to remove what I needed removed. The men were very polite making me feel assured they would be able to accommodate my needs. i was pleased to receive an email shortly after the pickup, providing an invoice reflecting my payment info for the date serviced.
I found a saw blade on my back step shortly after the crew left. It's lucky that my dog didn't step on it and that I found it, but leaving dangerous materials such as a saw blade on site is unacceptable.
There was also garbage from the workmen left as well, which is unprofessional.
I also never received a written estimate, which is promised. Nor did I get a discount for booking online.
It just felt sloppy.
My family has used junk king a few times now, not only have they been professional they've been efficient! They always bee able to accommodate us in a timely fashion either being in the same day as calling or the next morning! I highly recommend this company!