The guys that came to pick up my junk were very kind, friendly, and professional. They were quick and efficient. I'm very happy with the service Junk King provided and they were the best price out of 3 quotes I received. I communicated with Ed to get this set up. He was very responsive, fair, and professional. I would definitely use their service again!
It was great to see in your marketing email that you took electronics. I had an old big screen tv taking up room that was nice to have taken away. Your guys showed up on time and took everything I had in mind. Thank you!
Process was simple. I placed a call to Junk King at 9pm on Friday night and got an appointment for the following morning at 11am. Junk King provided a courtesy call 20 minutes before arrival as promised. The team got to work right away and did not stop until the job was done. A+
I originally called you because the advertising on TV makes it sound like you really recycle, reuse, or donate the items. When the truck arrived at 9:15 a.m. it was already 3/4th full with junk piled up. My sisters stuff was almost all thrown into the truck as junk. There was only one box that was carried and put on the truck as possible donation. I felt a lot more stuff could have been donated. Had I known it was all going to be thrown on the truck, I would have enlisted my husband to take a lot of it to Goodwill, at least we get a tax write-off for donations. Then I would have called you to pick up the junk! I also thought $300 was a lot to pay for 45 minutes (or less) of loading time. Your 2 men were very pleasant and did talk to me about whether I thought the pricing was fair. I was surprised they did that and it should have given me an opportunity to discuss it with them, but I choose not to do it. Would I recommend you to someone else to use? It would depend on their situation. I'm really into recycling, repurposing, and reusing things, as many people are now a days . There are families in need that could have used a lot of my sisters items so in that respect, I am disappointed in your business concept.
We are moving this spring after 23 1/2 years in our wonderful 2 story Colonial home. This is the 2nd time we have utilized Junk King services.
They were on time, hard working, pleasant -attitudes were so positive- this job was not a chore. Did not hear complaining etc... they worked so well together and were very supportive of what we needed. Items moved from basement to garage. Very helpful.
Scheduled to work 2 hours ended up putting in 3 hours with a two man crew. The empty truck was full when they left!!
Feedback about cost:
Would suggest that when you call in clarify the prices. Cost more than what we expected ... luckily we had the $. but don't think we could have had better service. It was worth it... our house is de-junked. On it's way to being placed on the market this spring!!!