They are great! They were scheduled to be here between 8 a.m. -10 am. At 8 they called to ask if it was okay to come a little later as they were completing a job, and would come around 11. Fine with me. At 11 they called and said they were on their way. I cannot tell you how impressed I was that they called!!! There are many places that do not bother to do that. They arrived, took what I had for pickup, were efficient and the price was good. I would definitely use them again.
The whole experience was great from beginning to end. When I called for an an estimate and scheduled an appointment, the person taking the call was extremely friendly and helpful. I got the impression from the beginning that this company cared about the customer experience. I had scheduled an appointment for an estimate and Joe called ahead and showed up right on time. He answered my questions, did a walk through, and quoted a price for the work. I thought the price was a competitive price and I decided to go for it. Some of my items were salvageable so he called for another truck so that those items could be donated. This I really appreciated!! The two men that joined Joe helped load everything and they were all extremely kind and professional. It was very quick and very easy! I don't mind if you use my name, but just my first please. Thank you! [FIRST NAME REMOVED]
The two gentlemen came to our house today we're very helpful and friendly. They worked quickly and professionally. And the price was much cheaper than a dumpster rental. We will definitely use your company again and recommend you guys to friends and family. Thank you!
I was in a pinch for time when I called Junk King Monterey to set up an estimate and junk removal. Not only were they able to find a time that worked well with my tight moving schedule, but they were also extremely efficient and took half the time I expected to clear the furniture from my old apartment. Reasonable price, friendly workers, efficient service, 10/10 would recommend using this company.
The truck came 11/2 hours later than the scheduled timeframe. I understand being busy but waiting an extra 11/2 hours cuts into my schedule as well.
I wish the workmen would have offered a slight discount to my $513.00 charge.