They were professional, curtious and went out of their way to help us out of a difficult situation.
I would recommend them to anyone! When no other company would come to our area, they were there the very next day. Great service!
I would highly recommend Junk King Triad to anyone searching for hauling services. Two years prior I found this company on the internet and noticed the great customer reviews. Recently, I was in need of a hauling job and was not disappointed. My first impression was the phone call that I placed, hearing a cheerful voice on the other end. Next was the prompt service of availability, arriving the next day. Last but not least were the two professional gentlemen who arrived, provided a very reasonable quote and completed the task in a timely manner. Overall, I'm another satisfied customer and will use them again whenever necessary.
The gentlemen who came had called and said that they would not be able to make at the scheduled appointment time and that they did not want to reschedule me even though I scheduled my appointment later in the day. I informed them that it would be ok if they came later. I was told I would receive a call 15-20 minutes prior to their arrival. I had to run an errand so I left and they came while I was gone. I never received a call. My sister was here so she showed them where the stuff was located. The gentleman called and tried to tell me that the price was going to increase by $10 because of the mattress. I informed him that the mattress was included in the picture I took and that the person I had spoken with prior to booking the appointment, Joey, specifically told me the mattress was included. I had to go back and forth with him for several minutes before he finally agreed to take it so they could "hurry up and get home." Then he called back to say that they could not take some of the clothes because of bed bugs. I informed him that there were no bed bugs but there were probably were insects bc they had been outside for about 6 months under a tarp. He agreed to take all but one bag. When I got home there were five large bags left and i went to inspect the clothes there are no bed bugs. They left over half of the items that had been agreed to be picked up but still charged me the full amount. Also, my sister informed me that before they left they changed their clothes and rubbed themselves down with alcohol while all of my neighbors were looking. I am really dissatisfied at the way the whole situation was handled. Priscilla Byers [PHONE NUMBER REMOVED]
John was very conscious of time and let us know when he was on his way so we were ready. He was working alone and insisted that he did not need help - even for the 2 queen sized mattress sets! He was courteous and very customer attentive.