Service from checking in, to drop-off, pick-up, and checking out is excellent.
The only issue I've had is the lack of a street sign to the street to enter the facility is missing and is very dark making it hard with all the construction to make the correct turn.
its overall good, just giving you a 10
I wish the busses were more frequent for both lot pick up and terminal pickup - especially for uncovered parking pickup - I waited a solid 15 minutes while multiple busses from covered passed me by and left.
Easy to book through the app. Like having pick-up and drop off at my car so I don't have to roam around looking for it. Always a short wait for pick-up at the terminal. A bottle of water at checkout is a nice courtesy!