convenient, low stress knowing there are plenty of vans available to get us to and from the airport. The folks that work there are courteous, professional and friendly.
Ease of booking. Assistance of drivers with luggage on and off the bus and into my car. Ease of accessing the bus upon my return. Written reminder of where my vehicle is parked. Friendliness of booth attendants. Water when I leave. Frequent discounts and free parking with regular visits.
I can make a reservation on the app. Also appreciate the attendant when I arrive to park my car. I can’t reach the scanner for my reservation when in my car. The attendants are very helpful. I also appreciate all the help from the drivers in getting my luggage loaded on to the bus!!! A big Thank you to all of the drivers.
The good -
Easy to access and the people that the customer service is great - the people that work there are extremely nice and helpful.
The bad -
The last time I parked at the facility, some gunk got all over the car. I had the car detailed a week before, so it was extremely noticeable. It was caked on there. Considering it was under shade, not sure what happened.