i have used the spot for years and appreciate, the customer service.
the only thing that i have found that is not consistent is the new way to tip your drivers.
the last trip i made there was no QR code to tip driver and no way to tip on your web site.
thanks
The service has been fairly reliable over the past. However, we have experienced some longer than normal wait times both at the parking lot as well as being picked up at the airport!
Some of the drive also need to be or mindful of their outer appearance and smell (please shower before coming to work).
With the construction, it is understandable of some of the delays. BUT, these delays have been going on for months. It seems to me that there is a lack of drivers or the company is cutting back on labor.
One of these two things is mostly truer than the other.
With competition increasing and with other parking options in the area one might start looking for alternative options if things don't get better soon!!
I tend to be loyal to a program unless compelled to change.
Have a Nice Day
It was very easy to use the bus drivers are amazing taking you luggage to your car. The only thing is I wish they would put a sign out by construction so we know where to turn! It is very hard to find witht the construction especially in the dark