Excellent customer service. Aaron in sales went out of his way to set up my bike to properly fit and allowed me to take a long test ride before making my purchase….Thank you!
Great selection of inventory and even better service. I felt so taken care of as a customer, especially as someone who was somewhat intimidated to take the leap in investing in a bike. Kegels will always have my business and my recommendation to others who are looking for a quality bike or gear.
Have used Kegels Bikes for 15+ years for ALL of my bike and accessories purchases and have always gotten great service as well as them OFTEN having what I am looking for in stock so I can just drive over and pick something else, and occasionionally I will place orders online through their site when I can't stop in to pick something up!
Kegel's has the skill to maintain high quality custom bicycles not originally purchased at their store. My parents purchased my first "big" bike from Kegel's over 60 years ago. Pleased to see this local business providing the legacy to the Rockford community.
Robb and his crew are the BEST! Our family recommends Kegel's to everyone with bicycle issues. Hard to believe that next year will be thirty years since Robb took over. Listening and attention to every detail instill confidence in every product and service they offer.