The moment I stepped out of my car I was greeted by an employee testing a bike with a big smile. They asked how they could help, and without hesitation we were inside on the hunt for my dream mountain bike. After personally test riding a couple bikes, I came to a decision and quickly sealed the deal.
The representative (and I am so sorry I am unable to remember his name) was beyond professional and so helpful. Was the best experience I have had in a long time, and I am so glad to show support to this bike shop! I would recommend anyone to pay this place a visit without any hesitations.
Ken's has been my go-to bike shop for many years. Due to aging I needed a new solution for riding safely. Together, we decided to convert my Trek road e-bike to a hybrid / gravel bike. Matt picked out quality yet affordable components for the conversion. Now, with straight handlebars, an amazing pop-up seat, and wider tires, I feel a lot safer on the road and trails again. Thank you Ken and Matt.
Excellent service and expertise in all things cycling. Ken's Bike Shop always helps keep my bike in top shape, running smoothly over many miles of demanding trails.
Ken , Matt, Robert and the rest of the crew have always been willing, and able to help us with bikes from first bike for now 41 year old son,to road, hybrid, flex,e-bikes. Always with a smile, they have provided new bikes,repairs, and now help us with wheelchair repairs.
Product is Trek, so that's is already a quality product. What makes Ken's outstanding is the staff. The staff is knowledgeable, personable and has fantastic customer support skills. Their service is top notch! I wouldn't take my bike anywhere else.
Every time I need a repair or products, there is always someone to help or make the repair promptly! I even brought in a cheap bike rack I didn’t buy at the shop which I couldn’t put together myself. Ken’s not only put it together but it was ready the next morning! Best bike shop in town!!
Truman Dunn