I was greeted immediately, explained my issue, and the shop attendant undertook the repair as I waited. A second issue appeared related to a purchase I had made that day. I brought the item back the next day and it was addressed quickly. I needed to leave the item to be charged and received a call as soon as it was clear that the item was working satisfactorily. All interactions were efficient and pleasant. I would absolutely return for bike problems in the future.
THE COLLEGE SALES PERSON WAS 'FIVE STAR"...HELPFUL, NOT PUSHY, GREAT PERSONALITY....OUR GRANDDAUGHTER, GRACIE, LOVES HER NEW YELLOW BIRTHDAY BIKE...THANKS. WOULD RECOMMEND TO EVERY GRANDPARENT LOOKING FOR A BIRTHDAY BIKE FOR THEIR GRANDCHILDREN..
Great service, knowledgeable staff and amazing g product. I recommend kinetic to all my friends and family, they will help you out and get you what works best for you. Best bike shop in town!