Though a meek performance by a new and inexperienced employee that will improve over time, customer received timely and thorough service as expected.
A closer shadow of this employee by her superior during meet with the customer would likely improve the experience.
I had taken my vehicle to Kirmac Collison at the Walnut Grove location for a windshield replacement.
Tamara at the Walnut Grove location was exceptional. She kept me updated along the way and ensured I had the vehicle back by end of the day as promised.
Also, she made the whole process a painless experience, dealing with the paperwork and ICBC.
I would highly recommend Kirmac Collison at Walnut Grove for a windshield replacement.
Kirmac Collision on 96th Avenue in Langley was great to deal with! Scheduling an appointment online was simple, the staff were all awesome to deal with, and the car was ready for pickup ahead of time! The paint job blended perfectly and the car was clean! Thank you, Kirmac!!
They handled every aspect of the job. It was a technical issue with a lot of moving parts. The staff was friendly and knowledgable. They kept me informed with the progress and I was in and out within a day. Very happy and the warranty is great!
Tamara was very friendly and explained the repair process clearly. She was informative and kept me up to date. The courtesy car was clean and effective. The repair was completed to.perfection.
Very friendly, considerate and kind. Kept me current of status. And I liked that proceeds go to Children’s Hospital. And I got a courtesy car for the week! My car was exceptionally clean interior when I picked it up!!!!
It was a pleasure talking and dealing with your receptionist, she was extremely friendly and patient.
I asked for a a couple of little touch up jobs, extra, which was not done… very disappointing.
Actual job I came in for ….perfectly done.
Thank you