Great as always, even after moving to Langley and once tried another shop closer to me, i prefer to drive back to Richmond and get it done at Kirmac.
Promptly service, always go above and beyond, good communication.
The work was fantastic. Service was timely, and the staff were friendly. The courtesy car was great too. This was my second experience with Kirmac. I would not go anywhere else!
Service was exceptional. My truck only had $1500 of repairs needed but the team cleaned my truck inside & out. They also did some paint touch ups for free as supplied the paint.
Andy was a pleasure to deal with and got the missing details of the job done in a timely manner. He kept me in the loop every step of the way so I knew where things were at and I was not left guessing. It's too bad I needed to submit a bad review in order to have the truck completed how it should have been initially, which is the only reason this is not 10/10. Andy obviously has a very good skill-set of understanding what a customer would like to know (and why) in order to manage expectations, and then communicating that information to them. Overall the work was executed well and I am happy with the result.
Kiven & team were amazing and communicative. Work was done quickly and vehicle returned looking shiny and clean! Thank you for everything guys, she looks brand new!!
I loved the frequent updates and communications so I always knew what was going on. Kirmac was also the only place that was able to help us with our claim and we called about 20 other shops.
I was kept informed as to what was happening with my automobile. Any person I had to speak to was friendly, courteous, and made sure that any questions I had were answered.