We could not have had a better experience with Kitchen Tune-Up. We accepted the bid to replace the trim around our kitchen window and install a tile backsplash on a Wednesday, and we received a call on Thursday from the project manager. He came to the house, took some pictures, removed the existing trim and picked up the tile we had purchased. On Friday afternoon, we received pictures showing the new trim which had been perfectly stained to match our existing woodwork and had finish coats already applied. We also got pictures of our tile which had two coats of sealant applied. The tile setter started on Monday and finished setting the tile on Tuesday. He applied the grout and caulking on Wednesday, so the entire job was finished within a week of accepting the bid. The tile setter was absolutely meticulous in his work, and everyone was very pleasant and easy to work with. We are extremely pleased with the results!
Everyone was welcoming of feedback/concerns that we voiced and was willing to do what needed to be done to make things right for us, the install was quick and they know how to communicate with insurance as far as the technicalities go.
Having Kelly as our designer was great. She was always in contact with us which made the process much smoother since there is always something that comes up in a project involving different trades to accomplish.
Nico(hopefully spelled right) was great as the onsite lead for everything going on. He made sure everyone stayed on task and kept the project rolling.
Kelly was very helpful, never pushy, and didn't get impatient when it took me several months to make a remodel decision. Her suggestions in the end turned out to be a beautiful update in our kitchen!
We have been very happy with the work the guys did for us on our kitchen. We had a laundry list of things to be repaired, and all the work was completed in a very professional manner. The guys were a joy to work with and we are very happy with all the work done.