Hand massage while waiting for hair to process, overall customer personal attention. The water and herbal tea while waiting for mixing of the perfect color. The view out the window of the apricot tree!
I absolutely love l'essence day spa. I get the best service and care, everyone knows how to do hair amazingly well, and they're extremely understanding about any issues/cancellations.
It was a wonderful, relaxing experience and Greta was super sweet and knew exactly what I wanted and how to direct me in the best way to get the style that I was interested in five stars.
I was greeted at the front desk by Annie and had a lovely little chat, then had a wash with hand massage and cut with Valerie … she’s very talented and takes the time to cut my hair just right! Checkout was quick and efficient! Thanks! L’Essence!
Ali is my stylist, she is the reason I remain a loyal customer. Also the lovely lady receptionist, she is a little older than the others, has light orange (don't know her name). She is always welcoming, and always has time for a tiny chat at check out. Without these two the salon would just be another place of the hundreds in Reno to have my hair cut and color!
From front desk to the chair, L'essence is a treat! Everyone is a pleasure. And Jessica is an amazing professional. She helped me with the process of going from dying my hair every 5 weeks to having a beautiful, full-head of silver. That was 10 years ago. She continues to give me great advice and superior cuts!