Sharon (massage) was very good at making this a relaxing experience. The staff was attentive and efficient. Downside: the customer next to me was very talkative which made it hard to relax and there was too much background noise from the staff. Would I go for another massage, yes, but a few aspects of the experience could have been improved.
They work very hard to please! It's nice to use the Brown Aveda Institute because you not only pay less than standard salons but you get to help students gain experience as they pursue their education toward a professional career. Everyone wins!
I love this place!!! I know that I will always get a good cut because a seasoned instructor will never let a student do something wrong.
Also, I will attach myself to a student until she graduates, and then move on to another student. This allows my hair cut/style to refrain from getting stale since there are always new eyes on it!
I love how I always get a new student who is at a different point in their education. I always have an amazing experience regardless of how long the student has been at AVEDA. The students are so thorough and always want to know my opinion on their work.