For me the location (Swift) is convenient and one of the reasons I finally decided to take lessons. Also, staff is warm and supportive - which important for adults who are finally learning to do something many learn in childhood.
For the three (3) sessions that I have had, instruction on how to right myself in the water is most important. Once I have more lessons and am able to feel more secure in the water I will be better able to give a more specific review.
I recommend that kids attending trial or intro classes are given an intro to the water and pool five minutes before the class starts.
Also, there was an older kid which was an advanced swimmer doing a makeup class with the preschoolers. The instructor was not able to pay attention to my sone once he got in the water because she was distracted by the parent of the older kid. Sounds like there was a mix up with that kid being in the class. I suggest that the office attendants handle questions from parents once all of the kids are in the water. This would avoid taking time from the class and most importantly would avoid something from happening to the kids while they are in the pool as the instructor would be able to focus on the kids and not worry about talking with parents.