I think you folks are great.
I appreciate your effort to fix my problem with my bike chair on the spot when I walked in.
I like the technician.
Unfortunately it did not fix the problem with the chain skipping so I need to brink the bike back. But that is life.
Gardner [LAST NAME REMOVED]
I appreciate the quick and frequent communication from Jack the technician when he diagnoses problems with my bike. I have always been satisfied with the service and costs I have received from Lakeshore Bicycles.
Jack worked with us to intake and diagnose the problems with our two recumbent trike. Mike was there when we picked the trikes up to explain what work was done, and Charlie helped load the trikes into our van.
These people know what they are doing and are professionals for taking care of your valuable bikes and trikes for best performance.
Your friendly welcoming and educated staff p!us the bike maintenance class I attended last night was an added p!us. Jack the bike mechanic/teacher was quite helpful and explained things well for a novice like me. Along with that he subtly pointed me to the type of hybrid bike upgrade or E-bike that will suite me in the future.
Thank you very much,
It’s not the products, but the service that I think is what set Lakeshore above all the others. These people have not forgotten they are not in the bike business, but are in the people business. They call you when they say they will call. They will arrive when they say they will.
I would recommend this company over anyone in the business.
I took my 16 yo in for a new bike to ride to school. It was his first non-hand me down. Mark was great with him. Figured out what he wanted and even though he tried several the first one Mark picked out was what we went with. The rest of the staff was very nice and we're happy to have a local shop.