Don was friendly, informative, and gave me as much time as I needed to consider a choice. The store has a wide selection of recumbent trikes. He encouraged me to ride as many of them as I wished. I'm a senior, and Don understood my situation and guided me in the right direction. Each person I met in the store was professional and helpful. I'm enjoying my new Catrike, very pleased with my purchase and dealings with the people at LakeShore.
I wanted to get a MTB for the last few months. I reached out to my nephew, who highly recommend LSB. I wanted a Marlin 7 L. Due to the availability of Trek bikes, it took a while. I did do my due diligence and checked out another shop in town. My thought was because that other shop was bigger with more stores, they’d get more bikes in quicker. However, when I went to that shop, I never felt like a customer- I felt more like an inconvenience. Nevertheless, I ordered with them. There was never any communication with them and I waited in limbo. True to your word, as soon as you got in a Marlin 7, you said you would call- and did. I was an XL, but I figured I could at least try it. I got to the shop and the builder was finishing up the XL. In the meantime, there was a M/L on the floor. Finally, while there wasn’t a 7 L, there was a 6 and the salesperson quickly put it together specifically so I could fit it. In the end, I went with the M/L and couldn’t be happier. Well, I could- but that is only because I wanted my free t-shirt with purchase to be a 2XL versus an XL. That’s the only complaint. As I hung out, I watched how your staff treated other customers coming in. They were friendly, helpful, and genuinely cared about their job. It’s not every day that I drop $1,000 at a store, but you have won my business and will get accessory purchases from me and well as my recommendations. Thanks!
Staff is friendly and helpful. Really enjoy going into the shop anytime I'm able to get there. I enjoyed the the roadside class and learned some things i didn't know. I would not hesitate to send anyone there for a bike or accessories or mechanical questions or fixes. Better than any box store in my opinion. Always support my local bike shop. Thank you staff and owners at Lakeshore Bike Shop, i can always count on you guys and gals to help me whenever i go in.
Mark was very knowledgeable and helped me pick the right bike for myself. His store has a big selection of bicycles and accessories. I had been researching recumbent bicycles for a while and thought I might have to go outside of Jax to get a bike until I found Lakeshore Bicycle store. I would highly recommend them for any bicycle needs.
Lakeshore Bikes is awesome.Jack did a fantastic job trouble shooting problems I was having with my E-bike and got everything taken care of. I highly recommend them. Tim [LAST NAME REMOVED]
(It should be noted that I did not buy my bike from Lakeshore but they still provided wonderful service!! Great shop!!)
My experience was 100% positive! Don and his staff were very knowledgeable and helpful. I chose this shop because an online search showed good reviews, and they lived up to expectations. I found them to be very honest and they seemed interested in helping me find what is best for me at my price point, and they weren't trying to just push a quick sale. I told Don that I was debating between buying from Lakeshore or buying a used bike online, and he explained pros and cons and encouraged me to make a choice based on what is best for me. I ended up choosing a bike that I'm very happy with. I also brought a bike in to be serviced and I couldn't be more pleased with the fast, friendly, quality service I received at a very fair price. I would recommend this place to anyone who needs a great bike, accessories, parts, or service!