Dave and the team at the North Scottsdale location are top notch! Customer service was superior to any retail establishment I have been to in many years. I am a loyal customer based solely on how I was treated that day.
It's the only bike shop in Phoenix that I'll go to. The selection of products is great, and the prices are competitive at least. But, it's the staff that makes Landis different - and the best shop in the city. Over the last several years, I've brought them my bike issues, big and small. They have always worked with me to find the best and most affordable solutions. I know enough about bikes to be dangerous, and they understand that. So, they give me my options, explain the differences, and we find the best fix. The techs are understanding, professional, and not arrogant. And I've never been disappointed.
Laura was a great salesperson and took the time to work with me on the bike and have another similar bike built for me.
Dave Conklin was there when I came to ride the second bike and was extremely helpful in explaining the differences between the bikes and getting me set up properly on the bike I purchased.
No pressure at all. Great customer service.
The service and experience. I actually had a problem on the freeway and Dave who worked with me came out a fixed my bike rack. Where do you get service like that! I will always support Landis.
I have purchased a total of four bikes from Landis Cyclery and one of them in 1998 so, the quality of the bikes (Specialized and Trek) sold at this Scottsdale store combined with excellent service has made me a lifetime customer!
Landis Cycle is top notch!
Passionate about cycling, have never brought my bike in and not been greeted and professionally
serviced in timely manner..
100% recommended!!
Great team of professionals that perform superb work in maintaining and servicing my wife's Trek FX3 Touring bike. They performed full tune-up including replacement of the derailer, bike chain and back cassette, including fine tuning the front and back brakes.