They were very responsive and supportive. I ordered an e-bike through them, and it arrived quickly. They had it all ready to go. There’s an outstanding issue they’re working through with the manufacturer, but they’ve been very communicative about it.
Landis is the best bike shop in the valley. We drive from surprise 40+ minutes because we know the quality is great, repairs are fast and the staff is friendly! 10 of 10*
Employees are patient and knowledgeable, not to mention skilled at working on bikes. I took my son in for a "real" bike, and at 10 years old, he rides it every day. Part of this was no doubt the almost prescient ability of Jake at Landis Cyclery to pick the right bike and helmet and let the boy pick the right color. Not only that, a week into ownership and fervent riding, the rear tire got a flat. Landis fixed it for the cost of a new tube. Awesome people here, as well as awesome service.
Rob, Steve and the crew are fantastic mechanics and really cool dudes.
They have kept my mountain bikes running for over 20 years and provide excellent equipment advice. I wouldn’t go anywhere else but Landis at 7th Ave and Indian School Rd!
Landis is the best. They always take care of me and my bikes. Always good and competitive prices. There is a reason they are #1 in Phoenix and have been in business for so long!!
Very clean store and friendly service. I’m new to cycling and I was educated on things that I didn’t know. I wasn’t pressured to make purchases etc. it was a really refreshing experience.
I went in to your Indian School store and had some questions regarding your Surly brand. Steve assisted me and went absolutely above and beyond. He was extremely knowledgable and helpful. You guys have a great staff there overall and I will be coming back for my next purchase.