Thank you for letting us know. Please know that we can make adjustments to make our clients more comfortable at any time, whether that is positioning, pressure, or temperature! Your therapist would happily increase the setting on the thermostat, add a blanket, or increase the temperature on the massage table's heated pad. We are glad we were able to correct the tip issue as well, as it was a miscommunication that was easily fixed. Be well! ~Andrea K, Lead Massage Therapist

Thank you for your feedback! Yes, Eris' forte is a very strong pressure massage, though she is very much willing and able to adjust to a more gentle pressure upon request. She's a great choice for people who enjoy a very firm massage, but she also excels in the more gentle requirements of prenatal massage, and adjusts quickly to client requests: client comfort and success is her primary goal! We do our best to match up clients and massage therapists based on client's expressed needs. Thank you again! ~Andrea K, Lead Massage Therapist

Thank you for your feedback. While I am proud to say that over half our massage therapy staff has been with us for a range of 5-10 years, I am sorry to learn that you have not found the right fit for your needs yet. We will be reaching out to help you find a good fit you can return to see many times! ~Andrea K, Lead Massage Therapist