The professionalism and knowledge of the front desk staff is inconsistent. Some of the employees are very courteous; others not so much.
This is not their fault; accountability and responsibility rests with the owner/manager in ensuring they are hiring and training correctly.
My massage therapist was great. We did a couples massage. I gave a 9 rather than 10, because at other massage places, there is some sort of aroma therapy included. The massage rooms are nice, but could be a tad bit more warm touch such as a fountain (small), candles, warm carpet by the massage table rather than the cold hard wood floors. The floors were okay, but there is just something missing from the environment that I cannot put my finger on.
Jian is amazing! I truly feel like he cares about my health and well being. He offered a demo of stretches that would benefit me after my massage. He talks through what he did during my session and why. He is respectful and kind and a wonderful masseuse.
I have been a member for over a year now and I absolutely love it! I just recently went for a 60 minute massage. Carla was absolutely wonderful! She was extremely caring about what I needed during my session. She was extremely friendly and professional. I will definielty be returning to her!
Relaxing, soothing, and easy to make an appointment. Therapist mindful of body language if too much pressure or not enough pressure applied. Atmosphere outstanding and has a very pleasant feel and scent. Highly recommend.
I like how Tasha knows what she's doing while doing my prenatal massage. I've been in so many places this entire pregnancy & most of the therapist aren't as comfortable as Tasha. She releived my lower back pain and made me feel comfortable the entire time. I found my Massage Therapist!!!! Will definitely keep coming back here. :)