LaVida Massage of Ballantyne, NC Facebook Googlemaps Yelp

   3211 Reviews
12206 Copper Way Suite 120
Charlotte, NC 28277
980-207-2815
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Recent Reviews:


Charlotte, NC
Massage therapist shorter on time and argued with me about MY massage.

Fort Mill, SC
Nia is amazing!

Lancaster, SC
Hope does a fabulous job for me. She understands where I need the most work and always makes me feel so much better!

Charlotte, NC
The staff is great! From front desk to massage therapists - everyone is wonderful

CHARLOTTE, NC
Paula is amazing! Great sense of humor too! Staff is very friendly!

NC
Great service Accommodating Work hard

Charlotte, NC
I've answered this already. But we'll do this again. I appreciated the massage. But I would have a hard time recommending now that you're so over the top expensive. And I should probably take the time to say.... it's nervy to me to suggest I tip 30%plus! I think you're signs tell me that if it was a good massage I should tip 20.00 on a 60.00 Massage... that's 33%!!!! I mentioned it once to my brother and he almost came through the phone! I laughed cause I knew I thought it was crazy. And I already was tipping 18.00 which was 30%. Thirty percent!! I felt as though 12 should have been a great tip...at 20%. I mean, I've already paid for the work. Are you guys like restaurants and don't pay your staff? Is that why you browbeat us to tip so high?

Charlotte, NC
You're too expensive

Charlotte, NC
Easy to schedule. Pleasant to work with. Wide range of expertise. Great value for the price

CHARLOTTE, NC
Every one is welcoming and kind. Keiko and Hope are very knowledgeable and professional.

Charlotte, NC

CHARLOTTE, NC
Love Patricia and the Torrington location is very nice and I have been going for years!

Mint Hill, NC
Clarissa is the best you have.

Indian Land, SC
Anna was a great massage therapist. She explained everything that would take place during my session before we started. She made sure I was comfortable the entire time.

Charlotte, NC
Hannah was amazing and she is calming and peaceful!

CHARLOTTE, NC

Charlotte, NC
This is the second time my partner and I booked with Patricia and had the same problem. On 3/23 I was booked for a 90 minute massage (80 hands-on) at 2:45pm. She took me back at 2:43pm and spoke to me for about 4 minutes about her resume. The massage was okay but the ending felt rushed. Once I got up to put my clothes on I realized it was 3:54pm. This was not a 90 minute massage (or 80). When I brought this up to the front desk, it was brushed off to just being "a few minutes under". My massage should've ended at 4:10 to allow time to get dressed. I lost 16 minutes that I paid for. The front desk worker didn't show any concern and offered no solutions. I asked to have any remaining appointments with her rebooked. I was then asked to tip and refused for obvious reasons. My partner had a similar experience in the past where Patricia did not give her the full time (which was a couples massage so she had to wait 15 minutes for me and was told that I just got extra time which I didn't). The customer service was unacceptable, especially since solutions weren't offered. Even a free entrancement on the next service would have been nice. This is part of the reason I cancelled my membership. Why raise the prices if we're going to receive less time and poor customer service.

Charlotte, NC
Very professional

Waxhaw, NC
Clean facility, professional staff, relaxing atmosphere!

Fort Mill, SC
It was my first time. The establishment is very inviting. Hannah is amazing!