Everything! LaVida is the only place I will get a massage. It is magical every single time! You won’t know what you are missing until you experience what LaVida has to offer!
Masseuse was very sweet. It just wasn’t a relaxing experience. She talked the entire time. At times I felt like she was digging one finger into my back. For someone paying these prices, they should feel relaxed by the end of the session and I was just happy when it was over. Luckily I used a gift card but I wouldn’t spend my own money here.
The prices are just way too high. I pay the $80 monthly membership fee and typically use my monthly credit for a facial. And then I like the dermaplane so that my product penetrate my skin more deeply but for $40? When I started is was half that. Its a simple blade going across my skin. After the monthly fee, the dermaplane and the tip its like $135 a month for a single facial. I can go to another establishment for better pricing. Its not to say the staff isn’t great because they are - its all just too pricy. Especially when other places have better rates for the same thing.
My masseuse is consistent and wonderful. Front desk is congenial and easy to work with. Facilities are clean. Masseuse quality is based on personal preference but I’ve honestly only had one bad experience (and that masseuse no longer works there) after trying out 5-8 different people.
I assumed for the price and timeframe of 1.5 hours I would get a head-to-toe full body massage. I did not. My therapist never touched my arms, hands, or feet and when I asked for firmer pressure on my neck and shoulders nothing changed. I won't be back.
I enjoyed a wonderful facial with Leah!
As well as receiving a great facial, I so appreciated Leah talking with me about my skin care routine.
Everyone I encountered at your spa was welcoming, kind, and professional. I enjoyed the experience very much. When I return to the area, I look forward to a return visit.
Thank you,
[NAME REMOVED]
The lady giving me my massage did not even look at my paper. Only question she asked was what to work on then proceeded to not work on what I was needing for more than a min or two. I only wanted 3 parts worked on. She then did everything from my head to my toe. Forehead. She played with my hair. I was very uncomfortable. She then was rubbing my huge bruise on my kneecap until I was in almost tears asking her to please watch my bruise. It was a very unpleasant experience. Very upsetting. My boyfriend also had one and she did not rub deep at all, nor look at his paper either.
I love the extra care. I adore Kirby!!!! He had a robe all ready for me so after my massage, he took me to my facial. He truly is the best. So kind, caring and best of all a great massage therapist!
It was my first time at LaVida and I was excited for a rare time of relaxation and self care. The place was clean, smelled amazing and I was kindly greeted and taken care of. The facial was good. So why would I not recommend? I know, right! The way I was treated upon check-out just ruined the zen moment and the whole experience. This was a different lady than the one who greeted me and when she could not read the numbers on my digital gift card (because they were blurry) she just handed it back and left me there feeling like a problem. She offered no support for 15 minutes while I worked on figuring out the numbers and texted the person who gave it to me (which I did not want to do…so awkward). Only after I got frustrated and told her that I was not sure what to do but seemed like she should be able to do something. She said that she can do nothing since it was an online gift card. She said I could call corporate. Seems like that should have been the lead foot!! But anyway, I called corporate and they were able to help me…so quick and easy. So disappointing! Could have all been avoided with just a little customer care.