Response From LaVida Massage of Brighton, MI
July 11, 2019
Thank you for your stark review. The receptionist you dealt with both on the phone and in person was the same. While we understand your frustration, your call was the FIRST call the young lady answered for an appointment, on the FIRST day of her job after training on the FIRST job she has ever had. This is definitely not the norm here and she has been spoken to and is up to speed and understanding of our computer retail system. We do hope you come back at some point but bullying tones without knowing the situation is unnecessary. Thanks for your time.