It was my first time with your company and the visit was poor at best. Why do you have a customer fill out the forms before the massage indicating which areas of the body they would prefer to focus on then the massuse does almost the opposite? I was basically in shock when he said he was finished, and should have said something at the time. So disappointing.
Therapist was nice but had a cold and was sniffling and sneezing obviously shouldn't have been to work that day. Told her the areas where I needed a massage she ignored them. The foot scrub was terrible it was just overall a very bad experience.
I've had two massages at LaVida and both have been very good. The ambiance is very nice, the front desk staff provide great customer service, the whole atmosphere is relaxing and caring. One gets the feeling that morale here is very good.