To be honest the massage therapist was late in starting. I asked for medium to firm pressure and I could barely feel her pushing. She seemed hungover or something as well and kept randomly stopping. Others I’ve had in the past have been much better. I will not be using Nicole again.
I cancelled my monthly membership a while back. I found it very hard to get an apt that worked with my schedule. The app said I had three unused passes available that did not expire until 2022. I called to make an apt yesterday and was told that my passes are expired and that I have to rejoin the membership and pay for a month before I can use them. I find this ridiculous. The app said they were valid, how was I to know otherwise. I paid for all three of those passes and should be able to use them when I see fit. It may take a while to use them given the fact that we’re in the middle of a pandemic and it hasn’t been safe to get a massage for over a year. Very disappointing.