The awesome customer service! I like that they text and give reminder calls so that you do not forget your appointment! Shelly who does my message is amazing! I also love that there are never any surprises like, I get to my appointment and find that I am scheduled with someone unfamiliar and was not told beforehand! Then they say corporate must have changed it!!!! How unprofessional and rude!! No phone call or nothing! When I chose this business even though I have to drive a little further, I made the right choice!!! Friendly and Professional!!
I like the text reminders and the ability to manage appointments via text. I can do that while I'm at work and it feels more private than having to do it on a phone call since I work in cubicle-land.
We were able to schedule a couples massage and both women were great. My therapist kept checking in on the pressure and we left feeling the benefits from the massage.