Response From LaVida Massage of Colorado Springs, CO
December 26, 2019
Marisol, Thanks for your feedback. I am sincerely sorry that our Benefits Program did not work for you with your busy schedule. As you know massage is a personal experience and not every therapist will work for you and you have experienced at least 4 during your time with us.
As for the sessions that you have on file that you have not used, you may gift those to someone else if you do not want to use them for massage.
We do offer facials if you would like to use the sessions towards that service.
I would like to direct your attention to our website lavidamassage.com/policies as a refresher to the terms and conditions of the Benefits Program.
Respectfully, Guest Relations Advocate