Hi Gregory. I apologize that you did not enjoy your massage with us. Had you said something at the time of checkout, we would have addressed the issue at that time rather than months later. Your therapist is a highly demanded, highly skilled individual who offered alternatives like cupping and FMT (blades/scraping) to assist in the work your body needed, which you turned down, because you stated you were here for relaxation. Your massage lasted 80 minutes, which is standard for the industry. I find it odd that you waited so long to leave a review, which I will be reaching out to you personally to rectify the situation and hope to understand your reasoning. Perhaps another therapist will better fit your needs.. we do have 14 of them therefor there is no reason to decide that the center as a whole is a loss. Again, I hope to speak to you privately being that we had no indication at the time of massage that there was a problem with the service you received. Thanks! -- Katie -- Center Manager