The whole ora of professionalism, pampering the customer, and going the extra mile!!, . Making the. Customer, happy and relaxed,with the highly trained and skilled staff, I felt like a different Lady!😘
Everyone I've encountered has been friendly. The prices are good. The esthetician and massage therapists are all professional and very good at their jobs. The front desk staff is very professional as well.
Everyone at LaVida in Ferndale is extremely nice. The facilities are state of the art and the location, times and cost are all on point. I found LaVida on Groupon and loved them so much that I have been a monthly subscriber ever since 1+ year. It really helps me to relax and take time for myself. I really like that if you don't use a massage it just carries over and can be used for facials. Sometimes life is busy and I am not in town enough to get a massage then use a few over a week or two is a very nice treat! The therapists Erin, Jessica and Harriett are my favorite and they all listen to my needs and really make the hour relaxing! Thank you!
I would suggest that EVERYONE who answers the phone for scheduling, are on the same page about the dates and times available for your professionals there.
They can do a better job of communicating with the consumer.