Very nice products that smelled great and Erica was wonderful!!!
The only improvement would be that usually I am offered a refreshment upon arrival and/or there is infused water all over the place and I wasn't even offered a bottle of water or tea or anything. That is always a nice touch.
Erin was a great massage therapist and really did a great job! I've been so stressed out physically after having a baby in January and I have chronic neck and back pain to begin with and I would absolutely book her again!
I told both the person I schedule my appointment with and my masseuse that I just wanted a relaxing message. I left more stressed out than when I came in. The entire massage felt very rushed. I have gotten 20+ massages before and never had an experience like this. It was not at all enjoyable. In addition, the table was not steady and since she was moving me so quickly, the table kept wabling. I told her this during the massage and nothing really changed. When I told the guy at the desk my thoughts after, he told me that she does typically do quicker movements. I feel like that is something you should warn people about when they want relaxation. I am very disappointed and am not sure I will go back or recommend.
The therapist twisted my body after I said specifically said I can't do that kind of stuff because of a slipped disk that is clearly bugged and gave me drop foot. I was starting to have no more symptoms. He twisted me anyways now I have more numbness in my foot than before the massage. They really need to listen better. I may now have to restart my shots and pt all over again. Too correct what was supposed to a deep muscle massage.
I thought the place was beautiful but my masseuse was 15 minutes late. That would've been fine as I'm not an impatient person but the reason I specifically went there was because I had a very tight hip flexor which I explained to the masseuse and circled on the paper where they want to know what your issues are. It was the only reason I went and she totally ignored the area. When the massage was done she asked me how I liked it and I said well it was just fine but you didn't do what was hurting me and she apologized and said OK, let me get that and proceeded to work on the area for about a minute and a half. I was totally bummed . I would go back and have her again but I think I'll have to wear a Euge sign around my neck that states the area but I'm having trouble with to make sure that it doesn't get neglected again.
The staff is always great and professional. The facials are so relaxing and she always makes sure the treatments are not too harsh on my sensitive skin. I fractured two vertebrae and compressed two discs several years ago which causes problems for my back and I carry most of my stress in my neck and sacrum area. The massages alway help relieve the tension and help my back ache less.