Changed my massage appointment without notification or permission then, when I showed up for my scheduled appointment insisted that I didn't have one even though I had the email confirmation as proof, and insisted the length of my appointment (2 hrs) was impossible as you did not schedule 2 hr appointments even though I had been having them once a month for almost 5 years. Finally, when I cancelled my membership face to face with the owner as a result of the above, you continued taking out monthly payments.
I was extremely pleased, and very relaxed. My masseuse was highly impressive and personable, she made my experience even better with her kind spirit. I would come back again and again.
my massage therapist pushed to bend my neck so hard it has been hurting for days. It didn't feel right when it was happening and i wish i would have said something.
Friendly and professional staff. I have had massages by several therapists and though I prefer certain techniques over others, I ALWAYS walk away feeling better than I did when I came in.
Friendly staff, excellent massage that is tailored to my needs, relaxing music, beautiful decor, I could go on and on. I have recommended LaVida massage to several friends and family members already.