There wasn't anything special or soothing like warm oils or lotions. I got a chill everytime the cold lotion was applied. I also thought the front desk staff was a bit cold and uninviting. I will not come here again. I've had better experiences other places for similar prices.
It's a beautiful, clean, serene place to get a massage. The therapists want you to be honest about your experience so they can tailor it to your needs. My husband and I enjoyed our couples massage very much!
Two of the three individuals at the reception desk were snotty and condescending when I had questions about my monthly membership. I'll probably shop for a different spa if these attitudes are on display the next time I visit.