My last appointment was at 10:15 am. I was taken back and allowed to undress for the appointment. I laid on the table and the therapist didn’t get in my room until about 10:30. My appointment was for a 90 minute massage which in my understanding, should give me an 80 minute massage. I don’t think my massage even lasted 70 minutes as I was up, dressed and in the lobby before 11:45. I feel that this type of thing happens regularly and it gets old feeling like I am getting shorted with my appointments. I also feel the quality of the massages have gotten worse over the last couple of years. There is a significant inconsistency with the therapists and regular training and consistent reviews would increase the quality of your product.
The receptionist at the front desk was welcoming and kind. The facility was very clean and organized. The best part was that Nancy, my massage therapist, was beyond kind, competent and thorough...even her voice was so soothing.
Thank you LaVida employees!
Nancy was AMAZING! Very thorough, checked in with me periodically and gave me great advice. I could t have asked for a better experience. She deserves a raise and time off!
Consistently raising prices after I was told I’d be “locked in” to my monthly price. Lies
I will NOT recommend you to anyone
Therapist not really following directions that I’d like harder pressure to get more out of my massage with working on sore muscles
Front deck very helpful & welcoming
I really like Brianna as a Massage Therapist she aways has extra blankets on the table and the table warmer on. The room was clean and I felt very relaxed. I definitely will be going back to here again. Also the Front Desk people were very helpful and friendly on Saturday.