The girl made a $14.00 mistake when checking me out so I received A phone call that evening telling me that there was a mistake. And that they wanted to put it on my card on file. I told them no do not put that on my card, I would come in and pay it. And by time we hung up the phone I received an email showing that my card HAD BEEN CHARGED the $14. When I told the woman a couple of times DO NOT charge my card and she went ahead and did it anyway. I cannot do business with a company that I CANNOT TRUST with my card on file. I had them remove it.
I feel like my masseuse didn’t focus on the areas I asked for. I also felt very oily after the massage and wish I could have been offered a towel to clean off with as I’ve been offered at other massage studios.
I absolutely love this place in so many ways. Everybody is friendly and it is very relaxing. My only issue is that my favorite therapist left and I can’t seem to find anybody who is quite as good. It also seems they may have new management/owners, and although they are nice they were confused and unhelpful when I had certain questions.