Response From LaVida Massage of Lake Orion, MI
March 26, 2017
When our clients book their own appointments online we always send an email for the booking along with an email two days beforehand to confirm the appointment. We also call the night before to confirm appointments. We are sorry that you misunderstood when you booked your appointment but please realize that our therapist have dedicated their time just for you. When our clients don't show up for their appointments the therapist still needs to be compensated.