LaVida Massage of Livonia, MI
2909 Reviews
Recent Reviews:
July 15, 2025
K.S.
LIVONIA, MI
LIVONIA, MI
It's not that anyone disappointed me. I have just a couple of things. I am not able to make an appointment on the app or website. So I tried the text, it said okay you're booked with Pam at 5:30, hold on, nope not available. For the heck of it, I called on my way home from work and was told, yeah there's an opening at 5:30. What? I don't know why I can only make an appointment on the phone. You probably think, why don't you just call? I don't like to call, anywhere, ever. When I did, I couldn't hear at all, I had to turn the volume all the way up, still could barely hear. I always have Google maps on, to hear about police and lane closures, and then Miss Google was screaming at me because I had to turn the volume up so much. I really like to do everything online or on an app because then I can see what is available, and I have time to decide. The other thing that did disappoint me was my husband got me gift cards for Christmas a while back. There were these gift cards that he got free for spending however much. I didn't realize those expire so I lost out on those, it was a lot. I think he spent maybe $400 and got maybe $100 in free gift cards, something like that. You only get the intro price obviously the first time, and then if you don't get the membership, it is crazy expensive. So you're kind of forced--swayed--into getting the membership because maybe it's just me, but I could never pay $120 plus tip for a one hour massage. This is not aimed at the employees at my location, they are very nice.
July 13, 2025
C.G.
WESTLAND, MI
WESTLAND, MI
July 11, 2025
T.H.
LIVONIA, MI
LIVONIA, MI
Pam had a very low technique base for her deep tissue massage. She also had bad time management capabilities to work on an entire body in 9o mins.
Response From LaVida Massage of Livonia, MI
July 11, 2025
Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience with Pam’s deep tissue massage didn’t meet your expectations. We take concerns like yours seriously and are committed to making things right.
It’s important to us that every client feels valued and receives high-quality care, so I’d love the opportunity to personally connect and see how we can remedy the situation. Whether that’s revisiting your session or finding another path forward, we want to ensure your wellness needs are genuinely met.
Please feel free to reach out directly, and we’ll do everything we can to restore your confidence in us.
Warm regards,
Lavida Massage
734-855-4942
July 9, 2025
D.P.
LIVONIA, MI
LIVONIA, MI
May 29, 2025
J.E.
LIVONIA, MI
LIVONIA, MI
May 24, 2025
K.G.
N/A, MI
N/A, MI
Michael was nice and pleasant but I didn't enjoy the massage at all, asked for swedish combined with deep tissue... And what I received was definitely not that. I get massages quite frequently so I know what you expectation so I was hoping to find a new regular place but I will likely not try here again unless it's with a different therapist. It was a same day appointment so I'm glad I was able to be fitted in ... But I left feeling very underwhelmed.
May 13, 2025
O.S.
WESTLAND, MI
WESTLAND, MI
I was a little late for my appointment so it was rushed. I have no issue with that. My issue is the massage was a bit aggressive toward the end. My shoulder still hurts from the massage. I told her I had an injury on the shoulder. I think she did a good job overall, just the end was too much for me.
May 11, 2025
L.S.
New Boston, MI
New Boston, MI
The massage therapist I had seemed uncomfortable from the beginning to the end of my appointment. There were times it felt like he didn't know what to do next during the massage. Most of the massage was using elbows and ended with a face massage because it seemed like it wasn't sure what else to do next. It seemed as though he was new and wasn't comfortable with holding appointments.
Response From LaVida Massage of Livonia, MI
May 16, 2025
Thank you for taking the time to share your experience, Lindsay. We’re sorry to hear that your massage didn’t meet your expectations. We always strive to provide a comfortable and seamless experience for every client, and your feedback helps us improve. We will be reviewing this with our team to ensure all therapists feel confident and prepared during appointments. If there’s anything we can do to make this right for you, please don’t hesitate to reach out—we’d love the opportunity to provide the service you deserve.
May 10, 2025
L.H.
LIVONIA, MI
LIVONIA, MI
May 9, 2025
L.M.
WEST BLOOMFIELD, MI
WEST BLOOMFIELD, MI
May 8, 2025
C.D.
Livonia, MI
Livonia, MI
May 4, 2025
T.M.
Redford, MI
Redford, MI
The manager Shamika is very helpful with scheduling the right massage therapist for your needs. She’s kind, and friendly!
My husband and I had great massages with Adam and Nesha this past week. We have had not so great experiences in the past, we thought about canceling our membership. After this visit with the two of them we decided to stick with it, I really hope they stay at this location.
May 1, 2025
J.A.P.
Farmington, MI
Farmington, MI