My wife and I came in for a couples massage, she wanted work done on a knot in her back while I was coming in mainly for relaxation. My wife kept having to tell her masseuse to go harder and did not feel that any progress was made on her knot. Meanwhile I came in feeling mostly good and left in pain. My back went from just a little sore to hurting, and my left thigh which was completely fine going in hurt so bad it felt similar to a muscle pull. It took a week of stretching for it to finally get back to normal. Very disappointing experience.
I have not been as happy with my last two visits. The massage was not as professional one of the ladies had very small and weak hands. I know that it is not her fault, but the massage is not as effective. I am considering going to another location. I do like the general service of the staff and the products that this location sells.
From the time I entered the store the front desk was very nice and friendly. Very clean and the ambiance was great. I was greeted with my masseuse Joia (I think that's her name) and my massage was amazing. I joined the program and will be back in 2 weeks!!