Thank you for your feedback. We maintain strict hygiene protocols, including changing linens after every client, which can contribute to a higher presence of dust/lint despite frequent cleaning. We are always refining our processes to ensure the best environment possible. Regarding your session, we reviewed the video footage and confirmed that you were taken back at 11:30 AM and left the massage room at 1:00 PM. This reflects a full 90 minutes of hands-on time, which is above the industry standard of 80 minutes for a 90-minute service. We appreciate your visit and the opportunity to clarify these details. Should you have any further questions, feel free to reach out directly.