LaVida Massage of South Charlotte, NC Facebook Googlemaps Yelp

   2262 Reviews
10822 Providence Rd. Suite 500
Charlotte, NC 28277
704-708-5044
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Recent Reviews:


Charlotte, NC
First of all this location is dirty yes maybe the floors are vacuumed but... Everything is covered in dust like covered and everywhere. I ran my finger across the furniture in the massage room and the dust rolled up and fell off. Like come on and you can see te dust just everywhere Had me worried that the sheets on the bed may not be the cleanest. I paid for a 90 minute massage and I did not get that. I was taken back to the room at 11:36 and I walked out at 2pm. Massage was okay but spent too much time in one area so rushed over all the other ones. I had circled some areas in need and they weren't even touched. Seemed like not in any rush to get me in but rushed me out. Idk just do better, I've received many massages and this just was not that impressive.
Response From LaVida Massage of South Charlotte, NC
May 15, 2025
Thank you for your feedback. We maintain strict hygiene protocols, including changing linens after every client, which can contribute to a higher presence of dust/lint despite frequent cleaning. We are always refining our processes to ensure the best environment possible. Regarding your session, we reviewed the video footage and confirmed that you were taken back at 11:30 AM and left the massage room at 1:00 PM. This reflects a full 90 minutes of hands-on time, which is above the industry standard of 80 minutes for a 90-minute service. We appreciate your visit and the opportunity to clarify these details. Should you have any further questions, feel free to reach out directly.

Matthews, NC
Madeline is a joy. She gives a lovely facial and is so lovely and welcoming

Promenade, NC
A great environment! My massage therapist, Patricia, was outstanding! She was friendly and genuinely focused on the areas that I mentioned. It was my first time there and I immediately scheduled an appointment before I left :)

MATTHEWS, NC
Very professional and quality services

Promenade, NC
Patty was very attentive. She listened to my complaints about chronic neck and back pain and responded. I left my massage feeling so much better! I will definitely be back! Thank you, Patty

Charlotte, NC
Very personable staff, conscientious service, great massages

Promenade, NC
Amazing massage therapists , great front desk, both always very kind and personable!

Charlotte, NC
Morgan is THE BEST. Also, there is a lady always at the front desk - forgive me, I am terrible with names - but she is always a pleasure to talk to.

Phoenix, AZ
Paris was great!

Promenade, NC
It feels great and helps me move better!

MATTHEWS, NC
Excellent massage therapist in Morgan. Personable and professional.

Waxhaw, NC
The massage was good except for a bruise/ pain on the left shoulder + hands on time was between 40-45 minutes instead of the 50 minutes Facial was a disappointment both in terms of the products and protocol No improvements glow/ cleanliness in my facial skin
Response From LaVida Massage of South Charlotte, NC
April 04, 2025
Thank you for your feedback. We truly value constructive criticism and appreciate the opportunity to address your concerns. Regarding the timing of your massage appointment, your scheduled time was 11:15 AM, and we note that you arrived at 11:20 AM. As part of our standard protocol, we ask that new clients arrive 5-10 minutes early to complete the intake forms, so as not to impact the hands-on time of their service. With your arrival and form completion, you were taken back at 11:29 AM. Unfortunately, this meant that some of your hands-on time was shortened. In reference to your Eminence Signature Facial, we would like to reassure you that our Esthetician participates in quarterly protocol training and consistently receives high ratings from these sessions. Additionally, our Eminence Organic Skin Care line is internationally renowned and highly sought after by our discerning clients. We also offer a range of other skincare services, such as the Hydrafacial, which utilizes a vortex-like device to gently remove dirt, oil, and impurities from the skin, creating a cleaner surface and improving the penetration of serums for deeper treatments. If you're open to exploring alternative treatments, we would be happy to recommend this service, especially as it may be a good fit for your skin type. As a token of appreciation, we’d be glad to extend a special offer for this service through our New Client/Monthly Benefits Program on your next visit. We are proud of the loyalty and following our service providers have cultivated, as reflected in many of our client reviews, and we are confident that you will see the benefits of returning to experience our services again. Thank you for choosing us. We look forward to welcoming you back.

CHARLOTTE, NC
Wonderful staff! MADELINE is the best esthetician and a wonderful person.

Promenade, NC
Great masseuse

Waxhaw, NC
Immediately when I walked in, the receptionist was welcoming. After filling out some paperwork, Anita called me back to the room. She was very professional and knowledgeable. I am thankful she is so good at what she does and was able to focus on a few problem areas for me. I am still pretty sore, but I am hoping the deep tissue massage will improve how I feel overall in the long run. Thank you for a great experience!

MATTHEWS, NC
Professional and personable manager, masseuses and front desk. Masseuses customize each massage to meet my needs Reliable and on time Comfortable, clean and smells pleasant Business transactions smooth Periodic specials and pro bono services Convenient

Promenade, NC
Great services! Janeane is great!

MATTHEWS, NC
Morgan does an excellent job job of working the areas that are sore, like my back, neck and shoulders

My therapist was very professional and well trained. She knows what she is doing and focused on areas where it is needed. Atmosphere was clean and soothing. Deskstaff are friendly enough.Overall great experience.

Charlotte, NC
quiet pleasant attmosphere excellent staff totaly pleasing to visit