Response From LaVida Massage of Shadyside, PA
March 10, 2019
Thank you for taking the time to leave feedback. I tried to reach you by phone to resolve this issue. I discussed with the front desk associates regarding your appointments and I am glad we were able to fit you on Friday for your 2 90 minute sessions in the couples massages room. Please keep in mind the couples massage room is very popular and it takes a little bit more of advanced notice to schedule a couples massage 90 minute session. I am so sorry if the front desk was meant to call you back and you didn't hear back from them. Communicating with our clients is a part of the job that the front desk needs to excel at. I would like to discuss how your massage went and how I can set you up with a massage therapist with the style of massage of your preference so you can get the best massage possible. Please call 412.621.7666 so I can resolve this issue. Thank you!
All the best,
Manager of LaVida Massage