LaVida Massage of Smithtown, NY Facebook-24 Googleplus-24 Yelp-24

   2240 Reviews
87 Rte. 111
Smithtown, NY 11787
631-979-9000
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Recent Reviews:

January 18, 2019
B.K.
MASTIC BEACH, NY
The place is clean and the staff were all very nice, however I have two significant issues... First, I called and specifically asked what is the fee for a couple’s massage. I was told that the introductory fee was $99.00. The phrase “per person” was not used. We went through this several times and it was clearly stated that the fee was $99.00. I offered to give a credit card over the phone but was told that wasn’t necessary. I also tried to pay BEFORE getting the massages the day off and was discouraged.... When we were leaving, the bill was actually $99.00 per person. That’s double what I thought. I understand massages are expensive and I honestly would have booked at a rate of $99.00/person, but it seems like I was deliberaly led to believe that it was $99.00 total (which is not too outlandish to believe because the member price for a 60 minute massage is in the $60-$70 dollar range... so I figured that the deal was soo good since two people were trying out the place together). Anyway, the misleading of the fee was issue #1. Issue #2 is that the massage therapists did not start on time. We started about 15 minutes late. That’s okay, I understand... but they didn’t make it up on the other end. So I paid double what I was expecting, and got 15 minutes less time than I anticipated. I did love the environment, it felt very relaxing, clean, and professional, but I feel slightly cheated. I probably would not return unless these concerns were addressed. I hope this feedback helps.
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January 18, 2019
K.T.
PATCHOGUE, NY
Everything was wonderful!
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January 18, 2019
Gregg Giambrone
HOLBROOK, NY
Professional Friendly quality excellent facilities
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January 17, 2019
N.H.
HUNTINGTON STATION, NY
My web appointment did not show up in the system when I came for my facial. The staff did get me another appointment, but it was a bit embarrassing. The staff was terrific, though.
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January 15, 2019
M.D.
SMITHTOWN, NY
LMT-did not ask about pressure, firm , soft, etc LMT did not ask about temperature of room. I was cold and that was uncomfortable.
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January 14, 2019
Laura Greenfield
SMITHTOWN, NY
I love Gail and how clean and beautiful she keep the space. They always have a massage therapist available and everyone is incredibly friendly
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Response From LaVida Massage of Smithtown, NY
January 14, 2019
Thank you Laura. For us, we strive for nothing less than an exceptional customer experience from start to finish. Hope to see you again in the future! Jim (Owner)
January 14, 2019
J.D.
SAINT JAMES, NY
Bigger area inside to wait to go in
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Response From LaVida Massage of Smithtown, NY
January 14, 2019
Thank you for the feedback. Not sure you're talking about our reception area or the relaxation room. Our reception area is one of the largest in our area compared to any competitor, and the relaxation room with salt therapy and infused water is one of our highest rated areas of client satisfaction. On your next visit, I'll be happy to give you a 2nd tour of our facility and the amenities we have! Thank you Jim (Owner)
January 14, 2019
A.C.
WOODBURY, NY
The place was clean, professional and well run. Highly recommend.
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January 13, 2019
A.M.
RONKONKOMA, NY
Very clean and everyone was extremely friendly. Jennel did an amazing job- my skin looked great.
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January 12, 2019
Annette Diaz
FREEPORT, NY
very good service , very nice people awesome massage by Patricia.
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January 11, 2019
P.M.
FOREST HILLS, NY
Everyone is always pleasant and knowledgeable. They do their best to pair you up with the right massage therapist depending on your preferred style. The place is always very clean and it’s enjoyable to go there
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January 11, 2019
D.M.
HAUPPAUGE, NY
Clean and friendly
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January 9, 2019
Elida Buitron
Smithtown, NY
The friendly and professional atmosphere
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January 8, 2019
Geri O'Keeffe
SAINT JAMES, NY
Everything. Katie was a great massage therapist. she listened to my concerns, made me feel very comfortable, and it was was of the best massages I ever got. and thanks to my hubby for giving me the gift cards on Christmas
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January 6, 2019
Michele Ivanov
Naples, FL
The environment is very welcoming and warm. The staff is friendly and professional. I wish I could go every day
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January 6, 2019
D.C.
ROCKY POINT, NY
Very relaxing and professional. My estetision Danielle explained the type of facial i was receiving based on my skin issues. She also recommened 2 products to calm my problem skin. Very nice experience. I would definitely like to return at a later date.
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January 6, 2019
M.K.
SAINT JAMES, NY
Very warm. Felt so welcome and Dee was amazing.
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January 5, 2019
B.M.
HAUPPAUGE, NY
Everyone is very nice and helpful. The whole experience is calming. They give you ideas on how to correct any problems. I definitely recommend La Vida for massage.
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January 4, 2019
L.R.
SMITHTOWN, NY
Love the knowledge of the masseuse and professionalism.
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December 31, 2018
K.C.
SAYVILLE, NY
Just didnt feel like it was great. It was okay but when I asked for more pressure she didnt push hard enough. So i'm just felt like someone was stroking my back.
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