Thank you for all your feedback! Well we actually DO offer lymphatic drainage massage as well lymphatic compression. As to hot drinks, we prefer our current approach with our infused water which we are known for & so many of clients love! Sorry one of our staff maybe wasn't sure about a USB port location, they were probably focused on providing a great service. But you obviously found it!... As to the owners attire which you may have seen in the lobby, he helping out on his day off & taking time away from his family because a staff member unfortunately was sick and could not make it to work. As he always stands behind his team, we stand behind him!!