Mr TE, I am very sorry you are sore after receiving your massage. We always encourage our client to drink extra water for the next 24 hrs and soak in the Epsom salts we provide. The water flushes the toxins out of the system that create the pain. And, the Epsom salts help the muscles to relax. Again, I am sorry your were feeling soar after your massage. Becky , owner

Mr AT, My apologizes for you feeling insecure with the handling of information, but I want to assure you that at no time was your personal information ever at risk. Our system only retains the last four digits of the credit card number for security reasons and we never use anyone's credit card for personal gain. The additional charge was for your guests' services. We have left multiple VM and sent multiple emails to discuss the situation, but have not heard back from you. Please give me a call if you wish to discuss the charge and the security of your information. thanks, Becky

Ms LS, I am sorry your experience at LaVida Massage of Smyrna was not what you expected. We ask new clients to arrive a few minutes early to complete a short health questionnaire. We never know how long it will take to complete the form, so we ask everyone to arrive 10-15 minutes prior to your appointment time. We do not want anyone's session to be short because they were completing the form. Your appointment time was 3:45pm, and your therapist had a session before yours that ended at 3:43pm. The table had to be remade for your session. According to you, your therapist pick you up at 3:47. There is consultation with each client which usually takes about 3-5 minutes, then the therapist steps out while the client undresses to their comfort level before the therapist returns. Again, we never know how long it takes clients to undress, so we give 5 minutes. So, with your massage starting around 4pm is about right. Our therapist follow the clients lead on the amount of conversation, since this is your time. Please give me a call to discuss anything regarding your session. thanks, Becky owner

Ms EJ, I am very sorry your experience at LaVida Massage of Smyrna was not what you expected. I am always concerned when a client feels their massage session was cut short. So, I went back to the video in the lobby and traced the time you and your friend arrived until you both left. According to everything from the video, you actually received a 56 min massage, which is 6 minutes longer than the standard session. As for him not addressing your focus areas, I have spoken to him regarding your concerns. Please give me a call to discuss the timeline of events from the video. thanks, Becky , owner