LaVida Massage of Smyrna, GA Facebook-24 Googleplus-24

   677 Reviews
3240 South Cobb Dr. St. 1200
Smyrna, GA 30080
678.424.8432
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Recent Reviews:

August 21, 2019
Mary Requeno
SMYRNA, GA
Excellent service thanks so much
August 7, 2019
J.J.
ATLANTA, GA
The staff. Very friendly and competent.
July 23, 2019
Samantha Floyd
SMYRNA, GA
My massages are always amazing! Look forward to many more.
July 22, 2019
Patti Skala
SMYRNA, GA
I just enjoy getting my massages with Stephanie. It's my time to feel pampered. :)
July 21, 2019
B.R.
GA
The friendly and clean, relaxing environment. The only issue was some bumping noise from either another room or something overhead.
July 18, 2019
T.W.
Smyrna, GA
July 16, 2019
W.L.
SMYRNA, GA
Friendly staff
July 15, 2019
Mary Berblinger
Powder Springs, GA
The therapist Stephanie that I use is always on time. She takes me in right away and she gives great massages.
July 15, 2019
Dorothy Alexander
GA
Everytime that we come for our couple's appointments we leave feeling great
July 15, 2019
Jeffrey Miller
GA
Everytime that we come for our couple's appointments we leave feeling great
July 11, 2019
Keith Crump
LITHONIA, GA
Excellent experience
July 2, 2019
T.E.
Marietta, GA
Very sore since the massage and migraine
Response From LaVida Massage of Smyrna, GA
July 05, 2019
Mr TE, I am very sorry you are sore after receiving your massage. We always encourage our client to drink extra water for the next 24 hrs and soak in the Epsom salts we provide. The water flushes the toxins out of the system that create the pain. And, the Epsom salts help the muscles to relax. Again, I am sorry your were feeling soar after your massage. Becky , owner
June 27, 2019
Theo Johnson
LAWRENCEVILLE, GA
Everyone was polite and made me feel welcomed. The staff was professional and courteous. My masseuse was amazing! I will definitely be back.
June 26, 2019
A.T.
Smyrna, GA
I provided a card number over the phone for the deposit. You do not know what you did with that information. You gave me a receipt for another customer. Then you tried to run the charge again after the massage. I swiped an actual credit card when I realized that you were playing games with my debit funds. A charge for the full amount of services then appeared on that card (deposit and all) I provided photos of the pending transactions. I am upset with the way you handled my personal information. I am fearful that when the other customer comes into your business my debit card will be charged because you must have my card number on file somewhere. Or the front desk receptionist wrote it down for personal shopping. I do not know. I am not upset about paying for service. I am upset with not feeling like my sensitive financial information was poorly handled and lost.
Response From LaVida Massage of Smyrna, GA
June 29, 2019
Mr AT, My apologizes for you feeling insecure with the handling of information, but I want to assure you that at no time was your personal information ever at risk. Our system only retains the last four digits of the credit card number for security reasons and we never use anyone's credit card for personal gain. The additional charge was for your guests' services. We have left multiple VM and sent multiple emails to discuss the situation, but have not heard back from you. Please give me a call if you wish to discuss the charge and the security of your information. thanks, Becky
June 25, 2019
L.S.
Mableton, GA
Excellent service and message was fantastic
June 25, 2019
L.S.
SMYRNA, GA
Massage was at 3:45. I arrived early as instructed. However, did not get called back until 3:47 and massage didn’t actually start until 4pm. Therapist was talkative during first part of massage which cut into the relaxing experience.
Response From LaVida Massage of Smyrna, GA
June 28, 2019
Ms LS, I am sorry your experience at LaVida Massage of Smyrna was not what you expected. We ask new clients to arrive a few minutes early to complete a short health questionnaire. We never know how long it will take to complete the form, so we ask everyone to arrive 10-15 minutes prior to your appointment time. We do not want anyone's session to be short because they were completing the form. Your appointment time was 3:45pm, and your therapist had a session before yours that ended at 3:43pm. The table had to be remade for your session. According to you, your therapist pick you up at 3:47. There is consultation with each client which usually takes about 3-5 minutes, then the therapist steps out while the client undresses to their comfort level before the therapist returns. Again, we never know how long it takes clients to undress, so we give 5 minutes. So, with your massage starting around 4pm is about right. Our therapist follow the clients lead on the amount of conversation, since this is your time. Please give me a call to discuss anything regarding your session. thanks, Becky owner
June 24, 2019
E.J.
SMYRNA, GA
I wrote on the form what areas I wanted to be massaged and what areas I did not want to be massaged and Richard did what he wanted to do. Richard and I spoke on what areas I wanted him to focus on before the massage, and he did not do what he was told. My feet was an area I wanted to focus on and he may have spent 4 minutes on my feet, out of an hour. He stopped 5 minutes earlier than the massage should have stopped. I did not need 10 minutes to put on clothes. Lastly, he was very rough. I spent most of the time telling him to use less pressure. Offer a free massage or give me my money back.
Response From LaVida Massage of Smyrna, GA
June 28, 2019
Ms EJ, I am very sorry your experience at LaVida Massage of Smyrna was not what you expected. I am always concerned when a client feels their massage session was cut short. So, I went back to the video in the lobby and traced the time you and your friend arrived until you both left. According to everything from the video, you actually received a 56 min massage, which is 6 minutes longer than the standard session. As for him not addressing your focus areas, I have spoken to him regarding your concerns. Please give me a call to discuss the timeline of events from the video. thanks, Becky , owner
June 24, 2019
R.P.
GA
Angela was awesome
June 23, 2019
A.J.
SMYRNA, GA
Better interior design and better location.
June 21, 2019
R.M.
Smyrna, GA
Ycianda is the best masseuse I have ever had. She listens and adjusts the service you receive according to your needs. I have walked in with pain and walked out pain free on multiple occasions.