Response From LaVida Massage of Smyrna, GA
January 27, 2020
I am very sorry your massage was not what you were expecting. Everybody's first time visit receives a discounted rate of $49.95 for a 60 min massage. Afterwards, if you choose not to become a Monthly Benefit Member the price is increased to 79.95 for a 60 minute massage which is less than the other competitors at $90 for the same 60 minute massage. The therapist we have are extremely experienced and trained. Everybody's idea of the perfect massage is different. I spoke with your therapist and she indicated she inquired about the pressure and she said you told her the pressure was good. We always encourage clients to let their therapist know if you want more or less pressure. The other modalities you referenced are considered upgrades. And, at this location, we do not offer acupressure. And, many therapist do not stretch unless requested. Once the client is turned over on their back, therapist usually sit down when massaging the neck and upper shoulders and feet. As for the hot towels, all therapist shake the towels to cool them off before applying them. I am very sorry we were not aware of your sensitivity to heat. I spoke with both therapist in the room during your couples massage, you may have thought you saw her shoes off but they were not. And neither of them know what the odor you are referring to.
Please give me a call if you wish to discuss your visit.