LaVida Massage of Staten Island, NY
4660 Reviews
Recent Reviews:
June 5, 2025
D.I.
Staten Island, NY
Staten Island, NY
Iris has the best energy and skills, she really cares and puts effort in her massage, she has great positive and supportive aura.
Angela is amazing too, very fun, she knows her craft, she also cares to make your body better, she gives recommendations on what to do.
Carmen was weird, zero effort, some jealous remarks about clients body, also her hands are too tiny and lack force so it’s like getting massage from a child. she also only called me 10 mins late as I remember cause it was a while ago, then she tried to gaslight me that I came late, I said no I have been waiting all this time, to which she lied that she went to check with a reception desk and flagged me as late. When I went to ask the desk after massage - they told me that didn’t happen, she never came to inquire about me - so I knew she lied. I don’t remember if I mentioned that already when that happened, so excuse me if I repeat myself.
Facial could be better, for some reason there was some sort of quiet unhappy energy from Deanna, also she seemed to have a prejudice towards me or something like that, maybe cause my name is not American, when I left she was standing next to reception desk sort of seeing if I’m gonna leave the tip or not, when I actually left her good tips in her room. I understand the clients can be difficult, but it was my first session and she didn’t think big picture. Although I gave her a benefit of a doubt and came for second facial but again it was awkward.
Melissa on the other hand was such a bright energy, we chatted, and she gave me a nice facial, glow and hydration.
June 4, 2025
S.V.
STATEN ISLAND, NY
STATEN ISLAND, NY
June 3, 2025
J.M.
NY
NY
If you pay for a 90 minute massage you should get at lest 80 minutes allowing for undressing and dressing. My last 90 minute massage was actually began 10 minutes after being placed in a room and ended 15 minutes early. So my so called 90 minute massage was actually 65 minutes of massage.
Response From LaVida Massage of Staten Island, NY
June 04, 2025
I will look into it, John. All 90 minute sessions should be at least 80 minutes hands on with time for dress/undress and consultation built in.
May 24, 2025
L.S.
STATEN ISLAND, NY
STATEN ISLAND, NY
May 16, 2025
S.H.
Staten Island, NY
Staten Island, NY
May 16, 2025
K.M.
STATEN ISLAND, NY
STATEN ISLAND, NY
May 12, 2025
N.N.
STATEN ISLAND, NY
STATEN ISLAND, NY
I ended up cancelling my membership. There is one particular masseuse I like. The other masseuses are usually too hard and I leave in pain. However, the masseuse I like only works on days that I am working. So I would book the appointment after my work shift. Then I would end up in work late (I am a doctor). I called to reschedule and I was told next time I will be charged full price of the service. Then I was told I should use a different masseuse and I just need to tell them to be lighter in a dismissive tone. So I tried yet a 4th masseuse and I left in pain...So I booked with the masseuse I like. Then I ended up late and they booked me with a different masseuse without telling me (which also caused problems in work for me). This has become a stressful ordeal and I have not gotten a massage in 2 months now...so I cancelled my membership and I am going to try other places.
Response From LaVida Massage of Staten Island, NY
May 13, 2025
We wish your schedule could line up better with the particular therapist you frequent. She works four days, including Sunday. Her availability is usually pretty good. I checked your visits and noticed you tried 4 (including your favorite) out of the 12+ therapists on our staff. One in particular does very light work. I'm very surprised you left in pain after her session. As far as our cancellation policy, I understand you are a veterinarian with a hectic schedule. But our staff's time is just as important. If you call at the last minute to cancel and we can't rebook, that therapist sits with an hour+ time slot unpaid. Sorry you became stressed in a process that is meant for relaxation and almost always is. We do try hard to make that happen.
May 12, 2025
K.Z.
STATEN ISLAND, NY
STATEN ISLAND, NY
May 12, 2025
R.N.
Staten Island, NY
Staten Island, NY
Response From LaVida Massage of Staten Island, NY
May 13, 2025
Not really sure what you mean by slow. But maybe on return, we can pair you with a therapist more suited to your needs. As far as the time mentioned, it is a 60-minute session with 52-55 minutes hands on. The rest is allocated for consultation, dress and undress. Hope to see you again soon.