Not 100% sure how to address this review. During our conversation, you mentioned how you enjoyed the massage but were unable to sleep better that night. We explained that our custom therapeutic sessions can definitely help with neck, shoulder and back pain but are not a cure all. Even chiropractor or pain management facilities, who usually require multiple visits, assure no instant pain relief guarantee. As far as your request to be wiped down with a hot towel after the massage, it has been noted. We hope to see you soon!