Thank you for the kind words about our front desk staff. Sorry you were disappointed with your therapist though. Maybe we can pair you with someone more suitable to your needs on return. If you are looking for deeper pressure, please mention that when booking so we can pair you with a therapist that might be better with deep tissue. As far as our ambiance and decor, we rarely find clients take issue with either. The dim lighting is welcomed along with the calming music played throughout. Our airy light green and brown color combo, along with our cleanliness and professionalism are attributes that are frequently complimented, not disparaged. But everyone is entitled to their opinion.

Apologies for the cell phone usage. The therapist has been spoken to and has assured us it will not happen again. We are glad you enjoyed your facial though. Hope to see you soon!

I'm a bit confused. All clients have their own private room for changing. No one is in there with you until the therapist is ready to start the session and you are draped under the sheets on the massage table. And they will always knock on the door to make sure you are ready to begin. Not sure what purpose a curtained area would provide.