In my last visit, two ladies in the treatment room next door were talking and laughing SO loud for my entire 60 min session. It really took away from the experience, unfortunately.
The massage itself was great, but the point is to feel relaxed - not to be forced to hear other people’s conversations for an hour. :-/
The front desk was very helpful and friendly. The gift card transaction was easy. I had a deep tissue massage and the masseuse was very responsive to my requests and checked in with me on how I was feeling and whether i was enjoying the experience. I had a very positive experience.