Hi Chuck , Thank you for your kind review . We are looking forward to seeing you again soon .
April 11, 2024
R.S. Troy, MI
All the Receptionists were very pleasant and happy to assist me in rescheduling a couple of times due conflicts in my schedule that came up. I was warmly welcomed when I arrived and I was very pleased with my massage therapist Jahki.
Hi Renee, We are glad that you enjoy your massage with our therapist Jakhi, We look forward to servicing you again.
April 6, 2024
L.M. Troy, MI
The lady who did my facial was absolutely amazing! After our brief consultation, she made modifications to her plan to fit my needs! I appreciate being heard. Her services addressed my exact problem!
Hi Gloria . Thank you for your kind review , we are looking forward to seeing you again soon .
March 21, 2024
S.M. Troy, MI
I like that it is almost always avaliable, even for same day massages which has been incredibly beneficial for me. Jennifer does a fantastic job focusing on my tight areas and works with my body, not against it. All of the therapists are very kind.
Hi Suzie, we appreciate the kind review for our therapist Jennifer, We are looking forward to servicing you again !
March 21, 2024
D.K. Troy, MI
Jakhi, the massage therapist, was excellent! I am looking forward to further sessions with her to get my back issues under control. Great atmosphere, great staff. Lina was very helpful and I look forward to being a long-term client at LaVida.
Hi Jennifer . we are glad that you enjoyed your massage with our therapist Monet . looking forward to seeing you again soon.
March 17, 2024
S.P. Troy, MI
I was disappointed with overall communication with the massage therapist I had. When it started she gave me a body pillow by setting it on top of me rather than handing it to me & I asked what she wanted me to do with it as I was unsure how she wanted me to utilize it. She just responded by saying "don't you use pillows at home?" I was a little taken aback so I just put it in front of me but I was looking for communication on the best position for me to be in for the massage. There was also no consultation at all about areas that were bothering me or injuries or amount of pressure that I prefer. I was very upset by the whole interaction. I was mot even asked until the ending of the massage how far along in my pregnancy I am. I'm unsure if that was important for the massage or not but that seemed like a question she should have asked in the beginning.
Hello Sarah , Sorry to hear . myself and the therapist tried to reach you over the phone . The therapist is very much interested in working with you and explaining on what happened and how this can be addressed in a better way for the future visits so that you will have a great experience like many of her other clients who regularly work with her . you can also check online that she has had a lot of great reviews . please call the front desk (248-813-1330) and we will be happy to help you further .Thank you for your business with us.
Manager
March 14, 2024
L.S. Troy, MI
Jennifer's great. She listens and adapts to what I need. And Kay in front is great, too. She helps you feel like more than just a client.
Hi Linda, We are glad that you are enjoying your visits with Jennifer, We hope to service you again.
March 8, 2024
T.H. Royal Oak, MI
Primarily it is because you have a great massage therapist (and I'm sure she is not the only one on your team) and you offer discounted services via subscription. In addition, you facility is clean and conducive to relaxation and everyone I encounter is friendly and helpful.
I recommended you to a work colleague and she now also has a subscription (different location) and loves it.
Thanks!
Hi Tena, Thank you for your kind review, We are glad to see and hear that you are enjoying our services, the Spa and also our therapist Jennifer! We look forward to seeing you again!