LaVida Massage of Washington Township
798 Reviews
Recent Reviews:
June 20, 2017
J.H.
OAKLAND, MI
OAKLAND, MI
June 19, 2017
G.R.
UTICA, MI
UTICA, MI
Was told if I cancelled my membership would lose all my saved time. Also not all locations are available through membership. Was not told this during signup.
Response From LaVida Massage of Washington Township
June 20, 2017
We strive to clearly explain our no contract membership program. As state on the single sheet form you signed & received a copy of, you may cancel any time and must use up all sessions by end of the cancellation month. Your membership is good at 4 locations all of which are within 15miles of your address on record. As explained to you in March, to prevent any fraud or misunderstandings, we do require a signed cancellation form.
We will use your comments for training purposes and we hope you enjoyed the quality of your services.June 19, 2017
C.S.
Oxford, MI
Oxford, MI
June 18, 2017
L.W.
STERLING HEIGHTS, MI
STERLING HEIGHTS, MI
June 18, 2017
M.S.
LAKE ORION, MI
LAKE ORION, MI
My massage therapist was very good and very professional I am a massage therapist myself 19 years experience and taylor did great! I was very very disappointed however in the front desk service. I found her to be very rude because my friend and I were 5 min late. We were stuck behind two semi trucks, we left our previous location with more then enough time however traffic happens. I was well aware that it would cut into our service time. She felt very compelled to keep reminding me of the tardiness and then began questioning me why I was receiving special pricing and I should be greatful because there was no reason I should be receiving a discounted price. I had no idea why, when I made the appt I was told I would receive that pricing. I have worked in high end spas, owned my own business and currently work out of a doctors office and I would never treat a client like she did! nothing like coming into an environment to relax and are talked to like we were. NOT professional at all. And she was an older women not the young front desk women...
June 13, 2017
J.H.
ROMEO, MI
ROMEO, MI
June 12, 2017
M.A.S.
columbus, MI
columbus, MI
the massage it self was amazing. However, everything was an add-on. So to get an oil, and a hot blanket, it was an extra 12.50 for first time members. If I was to come back it would be 18.00. Most high end salons have that included, for almost the same price =. Also, the oil diffuser could of been stronger. As I said the girl who did my massage was amazing. The rooms were nicely done. Like i said the add-on's were a bit much. THANK YOU
Response From LaVida Massage of Washington Township
June 17, 2017
Thank you for taking the time to do our survey. We're happy that you enjoyed the professionalism of our staff. All of our valued clients receive a customized massage to their needs and we find many prefer to pay for additional enhancements such as aromatherapy or additional heat treatment. We look forward to seeing you again soon.June 2, 2017
D.C.
UTICA, MI
UTICA, MI
May 28, 2017
S.H.
Shelby Township, MI
Shelby Township, MI
Your computer system made it impossible to give me my charges & settle my bill. I had to come back with $4.95 later to settle my account & the system was still having issues.
My therapist, Sandra was very good. It was my first appointment with her. All was clean. The front desk person was very nice.
May 24, 2017
S.M.
WASHINGTON, MI
WASHINGTON, MI