Hi Erin! Thank you for for being a long time member of ours and for taking the time to leave us a review on this platform. We do realize that you have experienced some price increases since you joined our membership in 2011 - thank you for sticking with us through those changes. You are actually still grandfathered at a cheaper rate and currently get the best rate that you can get at LaVida Massage in West Seattle. Our membership prices are pretty comparable with the other massage chains in the area (Massage Envy, Dream Clinic) and I've actually seen some smaller places charge quite a bit more. If you'd like to chat about the price further, please don't hesitate to call us at 206-937-8432. I hope that you have a wonderful day and we look forward to seeing you at your next visit. Best, Sam (LaVida Massage Manager)

Hi Carla! Thank you for taking the time to leave us some feedback on this platform. We currently have 16 therapists on staff, but the demand for massage is high. We always recommend booking as far out as possible. That way, you always have your preferred day, time, and therapist. In the meantime, we always have a waitlist that we work when last minute cancellations come up. We may be booked 8 weeks out, but we get same week cancellations CONSTANTLY. I do see that you are booked 1-2 times a week through January. I'm glad that we could get you booked out. Thank you and I hope that you have a wonderful day. Best, Sam. :)

Hi Megan! Thanks for this feedback. We are currently booking about 8 weeks out, but do get a lot of last minute cancellations the week of. Right now, we have several openings for tomorrow and on Wednesday. To place yourself on the waitlist, please call us at 206-937-8432. We can start reaching out as openings become available. As for the app - I hear you! I truly wish that our system could tell the difference between a spot reserved for 90 mins and a spot reserved for 60 mins. Unfortunately, our online booking is a feature of the software that we use, and we don't have any control over how it works. We suggest calling or emailing if you are looking for a specific time and/or appt duration. Thank you for being a member with us and we look forward to seeing you in next time! Best, Sam

Thank you for bringing this to our attention, Christy. Always a great reminder and I will pass along your feedback. -Sam :)

Thank you for your kind words, Fay! We appreciate you being a long time member of ours and we look forward to seeing you in the near future! -Sam

Hi Zeynab. Thank you so much for taking the time to leave us a review as we love feedback. Whether good or bad, it helps us to provide a better experience for you in the future - so thank you! I am truly sorry to hear that you did not love your appt the other day. Massage is subjective and one person's favorite therapist could be another person's least favorite therapist - it doesn't mean that you had a bad massage; it just wasn't a good fit for you. Sometimes, it may take some shopping around to find your perfect fit. I'd love to know more about your experience if you have the time. Please call me at 206-937-8432. I know that we'll be able to find you a therapist that will be a better fit for your needs in the future. Thank you and I hope that you have a wonderful day. Best, Sam (LaVida Massage manager)

Hi Sheila! Thank you for leaving some feedback. We are really happy to hear that you have found a perfect fit with Rene. I peeked at the waitlist and you are already on there. We'll definitely start reaching out as openings become available. In the meantime, please feel free to schedule as far as 6 months out. We always recommend this as that's the best way to get your perfect day, time, and therapist. Thank you for being a long time client of ours. We appreciate you! Best, Sam :)

Hi Shaun! Thank you for your kind words and thank you for being a member with us! We are so pleased to hear that you are thoroughly enjoying your experiences with us. We look forward to seeing you at your next visit! -Sam :)

Thank you for your kind words, Denise. Wow - you've been coming to LaVida since 2017! Thanks for being a long time client of ours. -Sam :)

Hi John! It was great meeting you the other day. Thanks for becoming a member and we look forward to seeing you at your next visit. Best, Francis