I fully appreciated not feeling pressured to make decisions regarding whether or not to sign up
for service. I felt I could be honest with my views (regarding my finances)- and shared them
with the salesman (Scott). He LISTENED to what I had to say! I felt RESPECTED for my views.
Never did Scott challenge my feelings.
In time he came up with a solution I could think through on my own and ACCEPT.
It was very timely the very next day after I called them!! My system is 3 years old , up until now I had no problems !! It took about an hour to repair the problem , it appeared to be fixed , until about 2 weeks later, I called and it will be looked at tomorrow, hopefully to be fixed permanently this time!!!
It was easy to set an appointment and set up an install date and done quickly. Tim W is a great asset to the company he is very friendly, not pushy, he was patient with our crazy questions and explained everything so that we understood. By the way....they are working GREAT!!!
The sales person and the installer were pleasant and the install was flawless had estimate and commitment on a friday installed and done on monday , the property was clean and all leaves from gutters removed, nothing left behind all done in a few hours. Thank you Im thrilled I will never get on a ladder again