Liberty Bicycles, Inc. Googlemaps

   3755 Reviews
1378 Hendersonville Rd.
Asheville, NC 28803
8282742453
Visit Website

Recent Reviews:


very straight foward process, easily navigation site
Report a concern

Everything! I had not been in your store for months, and everybody remembered me and were more than gracious. Jake immediately knew what to do and called me back in a few hours to let me know what he had done. He only charged me a minimal amount for his time.
Report a concern

Personable and highly knowledgeable staff
Report a concern

Excellent customer service from Lennie and Coleman. Lennie was very instrumental in helping me make the decision on what bike was right for me. He was also very patient and helpful taking the time to get my bike set up right. I appreciated Coleman’s reminder calls and messages as well as his friendly service also. Lennie is a great low pressure salesperson and very friendly and easy to talk to.
Report a concern

Kind and professional personnel. Humorous too. Quality bikes and a long history in the Asheville area.
Report a concern

quality produces, knowledgeable about repairs, and nice friendly atmosphere.
Report a concern

I had an issue with my ceramic brakes and they were able to fix it very quickly to get me ready to race the next day in South Carolina
Report a concern

Lenny has been a fantastic salesman with my previous purchases there. He recently gave me a great sales presentation on a really nice kuat hitch rack.. He represents the store very well..
Report a concern

Very helpful and knowledgeable staff.
Report a concern

Knowledgeable staff, bicycles on sale
Report a concern

Staff are knowledgeable, friendly, and fair in their recommendations. It feels like a shop in the community.
Report a concern

Customer service.
Report a concern

I have always thought the turn around time for tune ups are longer than I would expect. I appreciated the technicians response when I came in and requested an earlier pick up. I also appreciated the request for feedback on whether I would have accepted a charge for expedited service.
Report a concern

Coleman Hamrick was an exceptional resource for me when I first walked into the shop and up to and after I had finalized my purchase and picked up my new bike a couple of days later. His help is appreciated and the store was clean and generously lighted and welcoming as well.
Report a concern

Kind, knowledgeable, no aggressive upselling. Worked with my budget and provided a great option.
Report a concern

I only went to the shop twice to receive assistance with my broken bike. I worked with Luke and I think Alex. They were both extremely helpful, knowledgeable, and kind. They really had the perfect balance of professionalism and kindness and they exhibited a genuine interest in my issue and helping me. If my husband and I weren’t moving away, we’d definitely change bike shops to Liberty!
Report a concern

I had my Trek Madone in for a major tune-up and some repairs, and Sam and the team did an excellent job—my bike feels almost brand new again. My wife and I have purchased three bikes from Liberty and are very happy with their products and services.
Report a concern

I always bring my bike ( a Specialized road bike) to Liberty when it needs any kid of service and get prompt and effective service.
Report a concern

Quick and friendly service
Report a concern

Lenny was great and very helpful!
Report a concern