The team was very informative and polite. I bought my first MTB from them. They were able to answer all of my questions and get me exactly what I wanted. Special thanks to Liza for the great experience and being patient with a first time buyer!
Took my bike in for a chain adjustment. The tech that helped me was extremely helpful and friendly. He explained everything in detail and also checked out another concern I had regarding the tires. My valve cores had been hard to loosen. They were gunked up, causing the issue. Once he explained how tubeless tires work, I realized I had never added sealant. He added sealant, replaced my valve cores on both tires, and adjusted my derailleur. Most of all, it was obvious he cared about my experience and making sure my bike was ready to go when I left. Thank you.
I’m so glad I bought my bike from Liberty! Sam was so helpful and informative throughout the whole process. Thanks for helping me get it all done in one afternoon.
Zack was super helpful and knowledgeable about fixing the squealing from the disc brakes of my Trek Maddone. I spoke with him on the phone, brought my bike in and within 1/2 an hour my brike was quiet again! Very pleased with the service!
The owners and staff are so very friendly and accommodating to one's schedule. Their combined knowledge of the Asheville biking scene and product are phenomenal. Thank you for being here for the biking community!