Liberty Bicycles, Inc. Googlemaps

   4125 Reviews
1378 Hendersonville Rd.
Asheville, NC 28803
8282742453
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Recent Reviews:


I recently took my kids bikes in for maintenance after spending an hour watching ‘YouTube University’ and applying my best ‘know how’ to fix the brakes and chain. After giving up took the bikes into Liberty and they were super helpful. They adjusted the brakes on one bike on the fly with no charge. The other they needed to look at more closely. Turned out they were able to fix the issue without any parts. I had to beg them to pay for the repair. They offered to do it pro bono. Such a great shop. Highly recommend.

I took an ENVE wheel in for a spoke replacement and truing. The staff completed this in less than a day and were very professional throughout the process.

Coleman was very helpful and knowledgeable. Been going to liberty for many years because of the great service knowledge and customer service. Also important to me to support local small business!

Large selection, and eager to help employees.

The folks at the service shop are knowledgeable and helpful, always happy to explain something and answer questions without disrespecting the customer. Sadly , the sales department has changed quite a bit. I guess clothing isn’t a money maker anymore. I felt like I was stepping back in I time to a bike shop that doesn’t take it’s female customers seriously. I bought my first bike at the Asheville Bike Shoo because that person was passionate about what they do, listened to me when I explained what I was looking for and showed me a couple of options. Same experience at Motion Makers. Not at Liberty 26 years ago. Happily, that changed until the last year or so. I have no issue with any salesperson whatsoever, it’s just the feel of the shop when I walk in. It didn’t used to be that way. Sam was ready to come up and greet any person who came in. He’s the reason my next bike was a custom Seven. I still will patronize my LBS but it just feels different.

Friendly and knowledgeable staff. I always feel welcomed and my questions are answered or my bike is fixed. Highly recommended....

Friendly staff. Quick service.

Fast. Friendly .Always helpful.

Friendly staff who shared their expertise and offered suggestions, but there was never a hard sell, which I really appreciated. Thank you, Matt and Coleman!

The sales team were knowledgeable and helpful with finding the right bike for me. When I needed a tune up after my first year of ownership, the mechanics were professional, friendly, and quickly got me back into the woods! Everyone in this store is awesome; I’d recommend Liberty Bikes to everyone that wants a quality product and great service!

Very affable and knowledgeable employees Great inventory

My bike fitting was done carefully, and with an awareness of my age and needs. Everyone was very pleasant and I felt that they cared and were giving me very good advice. Which I needed.

Everyone in the store gave full attention and responses to my questions and needs. All employees I dealt with were fully knowledgeable and took the time to fully explain the reasoning behind their recommendations.

The shop has a large selection of bikes,accessories and parts and staff was very helpful and answered all of my questions..

knowledgeable staff, fixed our issue quickly

Very nice store. Liked free ship to store from trek.com.

Matt was a great sales person to work with.

It was my first time at Liberty and it was a very positive experience. I needed an updated bike fitting and the fitting was very comprehensive, and I am settling into the newer feel and hopefully a few less aches and pains. I was also impressed with the knowledge of their service area and even though the shop is a longer ride for me I am more comfortable with Liberty's level of sservice and overall knowledge.

Matt and Coleman were both super knowledgeable and helpful. The bike setup by Coleman was really detailed. He took his time and patiently answered all my questions. His expertise resulted in the best bike “fit” I’ve ever had.

A great Bike Shop to work with. Had all of my (excessive) questions answered with great patience. Was given two opportunities to test the in stock bike I was interested in. All staff was friendly and attentive. Sam worked hard to make sure the fit was spot on.