I needed a pair of shoes for my new Peloton cycle. The gentleman that helped me was very thorough in explaining how the shoes should fit and feel, plus he selected the right cleat for the Peloton and installed them for me. Great service!
The shop was closed due to a COVID exposure, but I was able to email communicate with the Brian who helped me navigate purchasing a bike online. There was great communication, and I was safely picked up my bike, hand-delivered to my car by a masked and gloved Brian. I have over 30 years of bicycle purchasing experience and I was very pleased with the excellent customer service provided by Liberty Bikes. I would highly recommend this shop.
This is my second bike Trek what I like that all of the employees are well train and very knowledgeable.
Very pleasant store to hang out and ask questions about bikes or information on different bike trails to experience.
I live about an hour away. I come to Liberty for the selection and staff is super knowledgeable. I came in needing some new shoes. A young man helped me decide which shoes were right for my cycling needs. He sized me appropriately, noted that my left arch falls under body weight and recommended a new size that fits well. We also toyed with some inserts. I have had my feet scanned and professionally sized/assessed. Your staff member was spot on and took plenty of time to ensure I got the right fit. Ended up with the RX8 since I spend long days in the saddle on my gravel bike mostly. Thank you guys!!
The people working for Liberty are great. They all are very knowledgeable, very kind, and worked hard to get our bikes to us as quickly as possible. When we learned that a container ship lost our order at sea, they searched inventory and incoming bikes to help us get new ones.
Matt is great to work with. He is professional and extremely interested in getting you into the best fit bike for you. Due to the pandemic, I was unable to get the bike I wished. I had to go elsewhere for a temporary bike, but once things settle and return to somewhat normal, I will be back.