I had 3 flat tires on a ride. I replaced the tube after each flat but got another flat within 5 miles. I couldn't find anything in the tire or rim causing the flats.
When I got home, I took the wheel to Lincoln and they replaced the tube and protective strip around the rim while I waited. It seems to be holding air.
I was expecting to have to leave the wheel and was pleasantly surprised to be able to get it fixed while I waited. Great place for cycling products and service.
I needed brake pads and had just got a flat tire. The professional who took the front wheel off to see the size of brake pad I needed, got the pads, asked if I wanted him to put the front one in and did so for me. It was an interruption for him but handled with grace and ease. Thank you again. [FIRST NAME REMOVED]
I walked in the store as a first time buyer of a Terra Trike recumbent. The staff was very knowledgeable and helpful in answering my questions. And I enjoyed being treated like I was a long time customer, instead of a first time customer. I was given an opportunity to test drive two different trikes which I really appreciated.
I can and do highly recommend Lincoln Avenue Cycle for family style sales and service.
John S.
South Bend, IN
I asked for instructions on how to adjust the front disc brakes on my bike and they showed me how to do it in their shop. Very friendly and helpful staff!
Great service as always and a breeze to get my bike after it was put together. Always went the extra distance to answer questions and help with my journey!
All of the staff that I interacted with were very friendly and helpful. They offered their professional opinions and suggestions, however, I did not feel like they tried to pressure me into making any decisions, particularly one that would benefit them more than me. Rather, they helped me arrive at a decision that I felt was best for me.
I left without second guessing or having reservations about my purchase.
They even offered to exchange the bike the following week for a different size if I wasn’t satisfied with one I purchased.
I whole heartedly recommend to anyone looking to purchase or have a bicycle serviced to consider Lincoln Avenue Cycling.
We received immediate, friendly assistance on our visit. We were purchasing a bicycle for my 14-year-old daughter who did not really know what she wanted. Karen asked my daughter some questions on what kind of riding she liked to do, let her try out a couple bikes, and she found one she liked. Very happy with our purchase.
The 1st bike I bought when I moved to Indiana was from them in 1982. Danny and his family have been very kind and helpful. I have bought many bikes since then and now my son is buying bikes there. I see Danny and his wife at Olympia often. They treat me like they have known me for ever. Russ Dumka