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   40896 Reviews
11625 Rainwater Dr. Suite 645
Alpharetta, GA 30009
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Recent Reviews:

It helps customer service to really connect with our customers and understand how they feel about their service.

averages don't seem accurate - are always the same

Customer service has been great! I wish some parts of it was easier to use. For example when reorganizing groups there are so many steps to move an account to a different ownership group.

We use NPS for our business and I could never run this business or another one without NPS? Gigi

The staff are awesome. So friendly and the facility is clean and has lots of equipment

Great team that ensures success with our Clients and Team Members. Analysis that provides clear and actionable solutions. Plus lots of support that goes well beyond exceptional.

The artist unfiltered daily feedback from our members and also the dynamic performance adjustments...

I like the simplicity of the program!

Great atmosphere. Shout out to the trainer, I believe his name is Tyler, called me to book my kick off and was very personable.

I like the ability for the instant feedback.

It's a game changer for my business!

Let's us know the areas where we need improvement.

I especially like the client's written feedback. wish there were a way they "had" to leave something vs. just a number with no explanation.

This is a great service to be able to get to the heart of your practice. Meeting the patients needs.

Not enough interaction to respond to a survey yet.

As an admin I activate and deactivate accounts. Its irritating to add and remove a user from multiple groups/locations. It would be much easier if the permissions were user account based instead of group/branch based. That was a user could be completely added or deactivated from a single window.

As an Administrator, I found the system relatively easy to navigate. Generating reports is very simple. Help functions are comprehensive and also easy to use. When needed, the Help Desk team has been very responsive.

Easy to read, use and understand and easy to get in touch with customers if needed.

My wife and I love our technician Rachellie,

I like the service, I like my account rep but I dont like the support I get from the support team when I message in.