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   28174 Reviews
11625 Rainwater Dr. Suite 645
Alpharetta, GA 30009
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Recent Reviews:

June 21, 2018
Allow larger exports from the customers screen
June 19, 2018
really enjoy the service so far!
June 18, 2018
Responsive to our needs, easy to use.
June 18, 2018
Being able to see my customer's true feelings and concerns
June 17, 2018
It does what I need
June 12, 2018
Easy to use and several of my friends work there! :)
June 4, 2018
The system is too easy for mistakes to happen. I have heard from several clients who have accidentally submitted scores while they are scrolling through the survey email. I would like to see a submit button added to allow parents to realize that they have selected a score number and hit submit before it is actually submitted.
June 4, 2018
Immediate feedback on Customer interaction.
June 4, 2018
Greg Lauderdale
We have had tremendous feedback on improvement measures we need to take. This is a fantastic ground floor approach to rectifying issues quickly. Very important tool
June 4, 2018
Lack of response.
June 4, 2018
After a few hiccups along the way the process seems to have ironed itself out and we are very pleased with the results we are getting. I believe it is the best bang for your buck for customer satisfaction surveys.
June 1, 2018
The ease of using it
May 30, 2018
Katherine Pierce
We are thrilled with the service. It really gives us insight to our clients and allows us to reach out when necessary and correct service issues. Our clients love the service. All of the office staff is very helpful as well. Always quick to help me and answer questions that I have.
May 30, 2018
It has been a great experience working with the Listen360 team!
May 22, 2018
It helps us improve our customer service
May 18, 2018
We had a solid implementation, they were very hands-on and adjusted to fit our needs and were very clear in how their platform could help out our business, and we've found them to be excellent value for our franchises!
May 15, 2018
The system was very easy for us to integrate into our existing platform and continually monitor the results. Based on our high customer acceptance rates, we know the product is correctly designed for the consumer.
May 14, 2018
Our members have an opportunity to express how they feel about the services/programs we provide without feeling uncomfortable. We get to hear complaints or praises from members who may not speak up otherwise.
May 14, 2018
Easy to use and love the immediate feedback.
May 14, 2018
I like the comment field. It's a good way to get testimonials. I do wish more people would follow through and post on social media though.