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   24709 Reviews
11625 Rainwater Dr. Suite 645
Alpharetta, GA 30009
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Recent Reviews:

November 10, 2017
Easy to navigate, good software
September 20, 2017
Make the dashboard data accurate.
September 19, 2017
text service
September 19, 2017
September 12, 2017
September 12, 2017
Real time feedback from customers.
September 11, 2017
The platform is easy to use and it's a perfect fit for any multi-location business.
September 9, 2017
Worst complaints are the ones you never hear. Listen 360 gives me the opportunity to make things right with a customer that's not happy.
September 8, 2017
I have full confidence and trust in Laura Doherty, and everyone at Listen360. Listen360 works right along side of us and treat our business like their own. I have felt completely supported throughout every project we have had with them. Laura Doherty is responsive, knowledgeable, and proactive. I could not ask for anything more. She makes surveying suggestions and gives me industry insight that I would not be able to gain on my own. I would, and do, recommend Listen360 to friends and colleagues.
September 7, 2017
Easy to navigate and run reports
September 7, 2017
You won't do what we want to do.
September 5, 2017
I wasn't really sure our clients would respond tot he surveys and actually comment but they do and I use the information in several positive ways....often to inspire my staff because the accolades make them proud to be part of our organization and more willing to give that extra effort when they see a user has commented on having had an extraordinary experience (it actually does get noticed)..... and, sometimes, to correct a part of the process that gave rise to a negative comment, to correct the perception of the person who had a negative experience and explain the reason but always to reach out to a detractor......its often turning lemons into lemonade! I love it and we are considering expanding the survey.
August 30, 2017
Really great service and support
August 29, 2017
The ability to effectively manage customer feedback and spot trends in reporting.
August 27, 2017
A better API for developers allowing custom website integrations
August 24, 2017
Easy to use
August 23, 2017
I get daily feedback from customers. easy to dive in and see some analytics.
August 16, 2017
Great facilities and very friendly staff!!!!
August 9, 2017
Listen360 is awesome!
August 8, 2017
Reports and ease of use.