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   38367 Reviews
11625 Rainwater Dr. Suite 645
Alpharetta, GA 30009
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Recent Reviews:


Tell us how our scores match up with others in our industry. Absolute numbers are hard to interpret.

Easy to use and the feedback customers give is invaluable.

It has helped guide our actions in real time instead of thinking we know what our members are thinking. It is also great for gaging how good your programs actually are day to day.

LIsten360 has been proactive in suggestion new ways to utilize their tool to help us gain customer sentiment during pandemic. I appreciate their willingness to bring suggestions to us and assist during these unprecedented times.

Everyone I have worked with is very quick to reply and take care of my requests. I appreciate it.

My daughter is gaining so much confidence in her reading and math skills! She loves the interaction with her teachers in the online format. While she still has another month of school - they really aren't teaching anything new - therefore this is the perfect time for her to focus on filling in skill gaps and getting her to grade level.

Ease of use of platform management, extremely supportive and responsive.

Listen360 provides great real time information to help us better serve our members. The team at 360 is quick to respond to questions and concerns. The platform has made a real impact on our ability to help members achieve goals, make friends and find a true place of belonging. Thank you!

Always great food and amazing service. Drivers are so friendly! Love the Operators they are so cheery and helpful!

make comment (description of score) mandatory

We are able to listen to and provide immediate feedback to our members.

Better ways to customize frequency for different customers.

Everything. Though I am curious about surveying ALL members ahead of re-opening and if you have one for health clubs? [FIRST NAME REMOVED] A., American Family Fitness

I like how we (Kelvion) use Listen360 and the simplicity we chose as well as the "metrics" provided by Listen360 in the auto-email.

Willing to work with us and make changes as needed

The ease of receiving information about programming and how we can gather information from various sources as well.

The survey design is elegant in its simplicity. The Program itself is easy to learn and manage.

the click path from a sub category of a ‘site’ or specificity is hard to traverse across the reporting site. It seems one has to exit completely to the highest level and then re-five down into another categories data.

Easy to use - clear, quick responses from members

Great tool to help us measure our customer's experience