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   50393 Reviews
11605 Haynes Bridge Road Suite 550
Alpharetta, GA 30009
(678) 352-3000
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Recent Reviews:


Oakworth is the best!
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The simplicity of the system and the quick feedback on survey responses.
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Michelle and Jenna have been great. We are in a 12-month trial and need to start looking at a renewal soon. Please email me [NAME REMOVED]
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Instant feedback from our customers!
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This is a test from [NAME REMOVED]. I received an email asking to rate pmi.
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response time to help tickets is very slow, managing a large organization with many org levels is difficult and there are things that should be available on the customer side, but I have to connect with our accounts manager instead.
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Weighting of reviews
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helpful info
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Love the facility and the staff.
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Jenna is very responsive. Answers my emails promptly, and able to set up meetings with her easily.
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Sorry, it’s been quite a while since we stopped using Listen360 and you’ve been sending too many emails.
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Awesome work, and awesome platform
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Easy to see at a glance and enter tasks / activity for each response.
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Platform is great. I wish there was a setting where you can schedule out a follow-up email survey can be sent to a customer versus it being manual.
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Helps me collect negative feedback and turn upset customers into happy customers! Also great to hear positive feedback about my team so I can share it with my employees and push for 5 star reviews online!
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Heather is the best of the best! Customized service that helped to hydrate my skin and left me glowing. Thank you!
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Each time you select a category the dates reset which creates extra time. The sorting of information is not user friendly
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We value the real-time insights and feedback from customers. The system is highly effective for an enterprise-level business and provides an excellent way to monitor customer sentiment.
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Lack of availability for customer support - poor response times
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Very clean equipment and very friendly staff!
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