I've attempted to give direct feedback to every level of Listen360 and no one has bothered to respond to my inquiry. The data we get from Listen360 is excellent and the customer interface and process works for our business. What's missing for me is a simple way to forward data/reviews/feedback/recognition to our employees. The only way to do this currently is to create and download reports or "screenshot" feedback that I must cut and past into an internal email. While the value of the data is high, what's missing from your service is a simple way to use that data internally to respond to feedback and improve our business. YOU NEED A SIMPLE EMAIL INTERFACE TO SEAMLESSLY SHARE DATA/SCORES/FEEDBACK OUTSIDE THE LISTEN360 ENVIRONMENT.