Purchased a Bmx bike for my son's 8th birthday that he's going to love from here. They have amazing customer service as well as a selection of different kinds of bikes to fit anybodys liking or needs. I have been getting bike repairs from them since a kid. They are really good people ! 5 Star in my book.
The service department is great. He listened to my concerns and issues. Took note on what he might need to do, or not, if it's not necessary. We are very happy with the outcome and detailed feedback. THANKS for cleaning the bike!
I'd like to see more relevant products in stock. GP5000 TR S 700x30 and some better choices for glueless patch kits like Birzman or even Lezyne. Ed was very helpful today and even got me tempted to buy a new bike by showing me his new Domane!
You always have at least a quick look at my bike while I'm still there. Often you are able to complete the service while I wait. Excellent customer service!
It was great to come in with my bicycle for repair and be greeted warmly and enthusiastically about how I’m using it regularly and faithfully. The upbeat nature of the atmosphere in the shop makes it easy to come in and get the service I need when it’s necessary.
Always trust MSC to provide exceptional services on my bikes. There’s a reason my wife and I have purchased 10 bikes from them in 20 years. Best bike shop I’ve ever dealt with.
Service is the best. I have known several staff members for years and they always take good care of mine and my husband's bikes. They always put our needs first as soon as we walk in the door. They have good knowledge of the products as well.