As always at Holmes, the staff are all highly knowledgeable and personable, the selection of bikes and equipment is extraordinary (far and away the best of any bike shop I've visited within even several hours of driving), the service is impeccable and always timely, and the overall experience is superb!
The salesperson was very helpful and answered all the questions I had prior to purchase. The delivery people were extremely pleasant and were quick with the installation. They explained everything about the treadmill and about the registration process.
All staff members are most helpful in selection and maintenance of bikes and related equipment…family has purchased Trek bikes from Holmes for over 40 years and have never been disappointed with their products and services.
I took my E-bike in for repair of a rear flat tire early on the afternoon and the bike was ready to go the same day. Very efficient service and very reasonable cost.
Holmes did a great job doing the yearly service check
I needed brake pads, a new chain, and they changed a light I wanted relocated
The bike came back clean!! And ready to ride
The employees are very knowledgeable and helpful. They know what they’re doing. They sell quality bikes. They try their best to fit the rider to the best type of bike for them.
Everyone was very friendly. Helped me figure out what i needed without just letting me buy the most expensive things. The variety of products is amazing but not overwhelming. Great experience!
Don was very informative and helpful in our purchase of an e-bike. We cam in closer to the end of the day on a Saturday and were not made to feel rushed at all as the store was to be closing by 5. Great customer service!