Trek Bicycle Tuscaloosa Googlemaps

   1369 Reviews
1800 McFarland Blvd Suite 418
Tuscaloosa, AL 35404
2056323759
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Recent Reviews:


I’ve worked with the Tuscaloosa Trek Store team on several projects and purchased bikes for my wife and son from their shop, every experience has been excellent. The manager and mechanics are knowledgeable and personable, and their service is always timely and well done. Dillon and Colin take a hands-on approach, making sure you get what you really need. Both are experienced cyclists on road, gravel, and trails and they have quickly become part of the Tuscaloosa cycling community. Whether you’re just starting out or have years of cycling under your belt, this is a strong local shop located in Midtown that my family highly recommends.
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Tuscaloosa Trek provides great service and technical knowledge to customers. They listen and give solutions to help cyclists.
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Very knowledgeable staff. Always ready to help.
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Dillon Smith and Colin are incredibly knowledgeable, courteous, and friendly. These two Trek representatives are invaluable to the large biking community in the city of Tuscaloosa, and they should be recognized and retained at all costs. We have experienced repeated turnover in our Trek store in Tuscaloosa and we want stability. Dillon and Colin are the dream team, so please do not let them fail to be thanked and rewarded by Trek. They are a joy to work with and made the difference in my selection of a Trek bike rather than a Specialized from the other bike shop in town.
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The Trek team is always responsive to our needs. We have purchased two bikes from them over the past 18 months. Those bikes have brought a lot of joy into our lives. Dillon and his team help us maintain the bikes fabulously. We also purchased our bike rack there. We wouldn’t be able to transport our E bikes without it. The store is clean and very well maintained. We always get great service with a smile.
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Friendly staff, prompt service.
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Dillon was awesome and super helpful!
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Friendly service and very knowledgeable about items. Exceptional service with great prices.
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Staff was very friendly and very helpful. Customer service is still alive!
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Super friendly and very helpful
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The shop had a wide range of products for different cycling needs and levels of affordability. The staff were knowledgeable and friendly.
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Friendly, responsive, efficient, knowledgeable and call you by name. They worked on a recumbant bike which is outside of their norm but they took it, figured out the problem and fixed it. They are great!
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I really appreciated the personalized service that Colin H (CH35) provided. He let me test ride my bike and he followed me in case I had any questions. He has followed up with me a few days later to see if I had any questions. I felt like he really cared about me and my new bike. Also the guy ( not sure of name) that did the final inspection and added my bell and bottle holder was real nice.
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Service was excellent
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This place is very professional and great at making you feel comfortable while your bike is being serviced. Everyone here is great! My son’s bike was pain to fix, but they made it happen and I’m very grateful for that!
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Excellent bikes and personnel Dillion The best Sales Man
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We are a retired couple. Dillon was very helpful with us in choosing a bike. His knowledge and willingness went over and beyond.
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Courteous and knowledgeable staff. Helpful when there is an issue and communicates regularly on the status of repairs or orders. Does an excellent job getting the bike back to me when serviced in a timely manner. I highly recommend!
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Super friendly staff
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Customer service
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