Mike was very knowledgeable and took the time to make sure we got the exact right bike along with the appropriate accessories. Service department took the time to understand the issues and provided sound and timely advice and repairs. Very satisfied all around.
Very friendly, knowledgeable and helpful staff. I bought a bike rack and came back a couple days later to have it put on my car and they had it assembled and ready and put it on quickly.
Stephan was great with my bike maintenance intake. And, even though it was a level 1, my rear tire was 'trued'! My bike rode great when I got it home. And, also Stephan put the bike in the car for me since I was there on my own. :-)
They really have expert mechanics. I brought my TT bike in after a race where I had dropped my chain and got it crammed between the frame and the front chain ring. They were able to check the damage to the carbon frame was only superficial and get my front derailer re-adjusted right away. I have a 2018 bike without indexing and he showed me how to avoid a drop chain on a hill and how to half shift on the big front ring to prevent rub. I was out the door in 20 minutes. They also have a bike fitter that works wonders. I had no idea how much adjustment could be made to a bike. Caleb is a wizard!